I want to show my upmost appreciation to two particular employees. The first is Alex who prepares the breakfast. Not only does he do a fantastic job but his personality is beyond none. I have stayed here 5 times and just love conversing with this young man. He comes in at 5 AM and is always happy and willing to talk as he prepares a great breakfast. He goes out of his way for every customer to get them whatever they need to start their day on the right foot. On my departures, he always makes sure that I have whatever I need for my drive to the airport. More people should have his attitude. I have never seen him have a bad day. Hats off to Alex. The other employee is Nellie who works at the front desk. She always makes sure that my stay is going well. LIke Alex, the continuous smile and go out of her way attitude is incredible.There has not been an issue yet, that both Alex and Nellie have not solved in a positive manner. THis hotel only has ice on the third and fifth floors. Nellie makes sure that I have the the room on the correct floor that I request. The simple smile have have a good day or evening goes a long way from Nellie. I do not see this same attitude in the rest of the front desk employees.
- Official Description (provided by the hotel):
- Our Hampton Inn Austin Round Rock hotel is located right next to Dell, Inc. Corporate Headquarters and right off of I-35 for your convenience. Enjoy our complimentary breakfast as well as free WiFi when you stay with our Round Rock hotel. Shop at the Round Rock outlets or make a quick trip to Austin and visit Sixth Street and the Live Music Capitol of the World. ... more less
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- Also Known As:
- Hampton Inn Austin-Round Rock Hotel Round Rock
- Hampton Inn Round Rock
- Round Rock Hampton Inn