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“Solid stay, excellent service and comfort” 4 of 5 stars
Review of SpringHill Suites Austin Round Rock

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SpringHill Suites Austin Round Rock
3.0 of 5 Hotel   |   2960 Hoppe Trail, Round Rock, TX 78681   |  
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Ranked #20 of 23 Hotels in Round Rock
Los Angeles, California
Top Contributor
839 reviews 839 reviews
141 hotel reviews
Reviews in 264 cities Reviews in 264 cities
367 helpful votes 367 helpful votes
“Solid stay, excellent service and comfort”
4 of 5 stars Reviewed April 12, 2014 via mobile

Spent two nights here with spouse on two-night stay. Short (25 min) drive to downtown Austin. Just off I-35. Lots of parking. Lovely decor. Spacious room (#410, king n/s).

Nice sitting area and wet bar with fridge/microwave and sink, plus 4-cup coffee pot. 4 pillows on comfy bed. Good light for reading in bed. Lighting in sitting area by couch isn't good for reading on the sofa. Desk and chair, too.

Free wifi, but requires login each time you use it (annoying, but I'll do this if I don't have to pay for wifi). Clock radio is iHome brand. Nice!

Breakfast is expanded hot breakfast with eggs, sausage, yogurt, granola, breads/bagels, muffins, juice, coffee. No waffles here. Interior corridors. Mini-mart in lobby. Great staff.

Would stay here again!

Stayed March 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, May 2, 2014
Thank you so much for your response! We are so happy that you enjoyed staying with us!

Have a great day!

Cara Englishbee
General Manager
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62 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
NS
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2014

Was able to use Marriott Points to stay here for SXSW going on downtown. Austin was pretty much sold out and 'sxsw event' pricing was insane. This property was a relatively easy drive into Austin and we enjoyed our stay and SXSW. Big bonus was the factory outlets just down the feader road. Also was surprised how good the Mexican food was at the spot across the parking lot.

Would have rated all 5s, but I am not normally a fan of the Springfield Suites decor. However, this property was well run and maintained, and the overall stay was very good.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, April 8, 2014
Dear grannygearNs,

Thank you so much for your review! We really enjoyed having you stay with us.

Should you need anything in the future, do not hesitate to contact us.

Have a great day!

Cara Englishbee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
Top Contributor
375 reviews 375 reviews
244 hotel reviews
Reviews in 254 cities Reviews in 254 cities
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed March 14, 2014

We had a very nice stay here. Check in was very friendly and we received a nice little bag of candies as a little welcome gift. Our room was very large and it had the largest sofa (four cushions) we've ever seen in a hotel room. I have stayed in many SHS hotels and this layout was what I’d describe as transitional; it was not the older style and wasn’t quite the new modern style - it was somewhere comfortably between the two. The AC was set in a good position so that it blew across the foot of the bed. The room had the typical sink separated from the toilet and shower as most SHS hotels have. Our bed seemed a tad soft but it didn’t interfere with my sleep quality and the feather pillows (which I usually enjoy) were a little more overstuffed and firmer than I prefer. I used the microwave and noticed that they had taken the time to place a couple of plastic wrapped paper plates and utensil packages inside. This was a thoughtful touch. Our only complaint was the internet - it was very spotty and at times moved at the speed of dial up!!
Breakfast was good - the OJ was nice and the coffee was a little on the weak side (for my tastes anyway). They had lots of food choices for breakfast - eggs, bacon, oatmeal, cold ham slices, cheese slices, sweet bread and pastries and wheat bread for toast. I was impressed with the oatmeal stir ins: golden raisins, agave syrup, honey, brown sugar, walnuts. I can’t recall seeing agave syrup anywhere before! All in all we had a very nice stay. We also appreciated the recommendation that we make sure we get a glazed doughnut at Round Rock doughnut!

Stayed March 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, March 18, 2014
Dear AGoingGal,

Thank you so much for your recent review! We are so happy that you enjoyed your stay! Please come and see us soon!

All the best,

Cara Englishbee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmetto, Florida
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 24, 2014 via mobile

Convenient if Round Rock is your destination- but it you're trying to get to any place in Austin you'll be faced with 20 miles of traffic Armageddon. As for the hotel itself- indoor pool and hottub and breakfast with healthy choices is a bonus. Rooms- beds are comfortable, but one side of the room is dark and depressing (the side with the desk/ as seems to be common for this brand). Nice coffee and tea in the lobby and computers that work. Overall, not bad.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, February 25, 2014
Dear sethreaux,

Thank you so much for your review! I am so sorry that you had to sit in traffic, while visiting us! That is never fun! And thank you for letting us know your thoughts on the darkness of the desk area. I will look into that to see if we can get some brighter lights in that area of the room.

Please come back and see us soon!

All the best,

Cara Englishbee
General Manager
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Sioux Falls, SD
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 6, 2014

Whenever I travel to Austin for work, I always stay at a Springhill Suites. This was my first time at the Round Rock location and everything was just as expected.

Great staff, great location close to lots of food (Jack Allen's kitchen, Carino's, Chuy's Rudy's, etc) and only 15min to downtown Austin. Rooms were clean, a quiet hotel with good FREE breakfast. If you're in the area and need a place to stay, you won't be disappointed.

The pool and hot tub definitely need an upgrade, but I am sure that is a large expense.

Room Tip: Make sure to eat at Jack Allen's kitchen right next door and order the Chicken Fried Pork Loin...
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, February 10, 2014
Dear sufusimz,

Thank you so much for your recent review! We are very happy that you enjoyed your stay with us.

If we can do anything else for you, please let us know!

Stay warm!

All the best,

Cara Englishbee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
256 reviews 256 reviews
201 hotel reviews
Reviews in 213 cities Reviews in 213 cities
1,129 helpful votes 1,129 helpful votes
5 of 5 stars Reviewed January 28, 2014

Pretty nice Springhill Suites with good clean rooms, a fine breakfast, and happy staff and when arriving, you get a nice candy gift. Not bad when arriving a little hungry. They also have a complete 24 hour coffee bar with teas and hot chocolate to choose from. Hotel is great shape, hallways look well kept and rooms are well appointed and hotel looks pretty new. Rooms nice and large with sofa and large flat screen TV. Free breakfast, free internet and free parking. Right on the main highway and close to everything in Round Rock.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, January 29, 2014
Dear Larry8241,

Thank you so much for your review! We are so happy that you enjoyed your stay with us!

If we can help with anything in the future, please let us know!

All the best,

Cara Englishbee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 26, 2014

Nice place to unwind near Austin. Good location, but not an easy access due to road construction near by. Rooms are roomy and clean. It does looks empty. Nice color choices for whole hotel. Breakfast not bad, with traditional staples. At night closet door came off the hinges, but otherwise had no complains. Hard to find good food near by. Staff really friendly.

Room Tip: Ask for front looking room, otherwise it will be sunny and hot.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cara E, Manager at SpringHill Suites Austin Round Rock, responded to this review, January 28, 2014
Cherie G,

Thank you so much for your review! We try our best to make every stay at our property a Great Stay! I am sorry to hear about the closet door and will get someone to address that now.

Thank you again and we hope to see you soon!

All the best,
Cara Englishbee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Austin Round Rock

Address: 2960 Hoppe Trail, Round Rock, TX 78681
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 23 Hotels in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock

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