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“Modern, Clean, Excellent Staff” 4 of 5 stars
Review of SpringHill Suites Austin Round Rock

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SpringHill Suites Austin Round Rock
3.0 of 5 Hotel   |   2960 Hoppe Trail, Round Rock, TX 78681   |  
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Ranked #21 of 23 Hotels in Round Rock
Austin, TX
Top Contributor
117 reviews 117 reviews
41 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
“Modern, Clean, Excellent Staff”
4 of 5 stars Reviewed June 13, 2011

We stayed here recently for one night in early April when my daughter had a softball tournament in Round Rock. Our room was a King Suite and we had an exceptional check-in experience as both staff members are the front were friendly and helpful.

We really enjoyed the lay-out of the room. Our room featured a king bed and a sleeper-sofa in the semi-living area. The sofa was able to make a queen or double size(?) bed but still have a single seat left on the couch, which was pretty cool. The room also had a desk and mini-kitchenette with microwave and refrigerator, as well as a sink. Very convenient.

The room was very clean and smelled fresh. In fact, the whole hotel smelled clean and fresh.

For breakfast, it was a continental+ some hot items. I believe they had scrambled eggs, sausage patties, and biscuits they day that we were there. Juices, milk, pastries, coffee, breads, etc were also there.

Nearby the hotel is a Rudy BBQ, Cracker Barrel, Chuys, and other restaurants. The hotel has easy access to I-35 and is not far from the Dell Diamonds and the outlet mall.

Overall, we really liked our stay and would definitely recommend this hotel to others.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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65 reviews from our community

Traveler rating
    17
    27
    9
    10
    2
See reviews for
24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Austin
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2011

We booked 17 rooms for the State Tennis Tournament which was also the same weekend as the several other events in Austin-Round Rock-Georgetown area. The hotel cancelled our rooms without informing us. We had to stay 30 miles away due to this "error". As I later found out, other schools experienced the same circumstances as did we. Whether or not we were "bumped" to facilitate occupants that were going to pay "full price" or not, Springhill Suites should have located us other rooms at the same rate. This was not done. I have stayed at this hotel for 7 years and never had a problem, but I will never stay again at Springhill Suites or the Courtyard in RoundRock. It's a nice place to stay, but you're wasting your time makeing reservations...just walk in and see if they have rooms...reservations mean nothing to them.

  • Stayed March 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, CA
Top Contributor
238 reviews 238 reviews
56 hotel reviews
Reviews in 106 cities Reviews in 106 cities
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed February 2, 2011

This SpringHill Suites offers the standard product -- a "suite" type room, free internet, free morning breakfast, 24 hour exercise room. It is comparably priced to the Courtyard, Hilton Garden Inn, Holiday Inn and others located in the area, but I like it because of the larger room size, fairly clean rooms, and friendly and efficient staff. The morning breakfast is free and has lots of the standard stuff; pastries and toast, cereals, yogurt/fruit, and something hot like sausages, bacon, and funny eggs. Waffles as well.
Probably the only "downer" for some people would be the absence of a on site restaurant, although they do a great job for the free breakfast. However, there are many restaurants within walking distance of the place. As a suite, your room includes a small fridge and microwave along with a nice desk area and sink. For business travelers, this is a fine place. If you stay there, try to get a room facing away from I35, to get a quiet place.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Texas
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 16, 2010

Loved the contemporary spin on design at this hotel. Rooms were very large, bed was comfy. Ceiling fan in work/kitchen area was nice touch. Very large couch in sitting area. Sink, microwave, refrigerator were nice to have. Front desk staff was very friendly. Beds were comfy, as always.

Would definitely return!

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2010

We recently stayed at the SpringHill Suites in Round Rock and I am so impressed that I will defintely stay next time I am in the Austin area and refer my friends here too! The evening manager, Ron, offered wonderful service by being very friendly and helpful as we checked in. We ended up checking in a little before midnight from late night traveling and due to sporting events in the area the hotel was PACKED! Adults and kids were everywhere in the 1st floor of the hotel and management was there to watch and ensure of everyone's safety. As expected the breakfast hour was BUSY!! Families everywhere!! But luckily for all of us the evening manager and staff where on hand to take care of our needs. Not only did they extend breakfast so everyone could have a chance to eat but the manager ended up having waffle batter all over is uniform from trying to help with the breakfast hour. BIG props to Ron, he is truly an asset to this company!! Thanks for the wonderful experience.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Essex UK
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2010

We travelled with our two kids who were 11 and 9 - suite was roomy enough for us all and everyday housekeeping looked after us

staff at front desk were informative and helpful

Breakfast was a good choice of the usual stuff, but more of it

We would go back tomorrow

Stayed December 2008, traveled with family
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Texas
1 review
2 of 5 stars Reviewed April 11, 2010

Our sole reason for staying at this hotel was because of the indoor heated pool and then it was also close to IKea. The pool was well maintained and clean and has as a small outdoor sitting area. Breakfast was good. They had make-your-own waffles,pastries,toast,bagels etc.
That was the good. The bad is they have only one tv in the middle of the two room living space and no dresser. We(two adults and two kids 13 & 6 yrs) had to live the three days and two nights out of our suitcase(which really is frustrating). Our last day there my husband put my 6yr old sons shoe on and my son said that something was in there. My husband shook the shoe and out fell a big cockroach.We called downstairs and the housekeeping manager came up a few mins later. When she first got up there she didn't see it and was acting like we were lying about it,then my husband came back in the room as they were trying to leave and he moved the bed and there it was. The manager tried to ply us with empty apologies and alot of excuses. She said that they have the exterminator come out every Friday and Monday. If that is true,why do they still have roaches. I took everything out of our luggage and shook it all out in the parking lot before we left to make sure that we weren't taking any of them home with us.. Very disgusting!!! We will never stay here or any other SpringHill Suites again.

  • Stayed March 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Austin Round Rock

Address: 2960 Hoppe Trail, Round Rock, TX 78681
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 23 Hotels in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock

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