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Staybridge Suites Austin-Round Rock: Traveler Reviews

3.0 of 5
520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
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Staybridge Suites Austin-Round Rock
Ranked #3 of 23 hotels in Round Rock
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123 reviews from our community

    Trip type
Traveler rating
    91
    16
    9
    3
    4
Date Rating
San Diego, California
1 review
1 helpful vote 1 helpful vote
“Great place!!”
5 of 5 stars Reviewed February 27, 2013

Wow! This was such a great place to stay!! I loved the workers at the front desk and I especially loved our room!! It was a king size bed and was super clean and quiet! I strongly suggest this hotel for anyone traveling on business or pleasure. Awesome hotel!!!!!!!!!!!!!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Adela R about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
March 22, 2013
Thank you so much for writing on Trip Advisor about your stay. We are thrilled you loved our service, we are here for one reason OUR GUESTS. Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockdale, Texas
2 reviews
1 helpful vote 1 helpful vote
“Finest of service”
5 of 5 stars Reviewed February 24, 2013

We stayed at the Round Rock, TX Staybridge Suites for a week while my wife had surgery and the service was just outstanding also. They had a little guy doing the breakfast named Jairo and he and Brandon (GM) were just excellent. They even asked if there was anything they could do for my wife and our bed since she had back surgery. This should be a flagship hotel for training new GM's and staff due to their attention to customer service.

Thanks again,

Richard & Angie Dry

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rdry about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 25, 2013
It is always a pleasure to serve you and your wife. We consider you a part of our Staybridge family of guests. We always look forward to your visits.
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“An unexpected find!”
5 of 5 stars Reviewed February 20, 2013

My husband and I wandered into the Staybridge on a Sunday night and found several unexpected surprises: wonderfully kind staff, great prices, a king suite with full size refrigerator, microwave and stovetop (and silverware/plates, etc.), a comfortable bed...I almost wish we were staying longer. It's a great location if you need to pop into Austin (which we did) but don't want to be in the city. And each morning, you're greeted by a full hot breakfast and newspapers (included in the room rate). A winner for any traveler - business or leisure - going through the Austin area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KBCC about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 21, 2013
Thank you for taking the time to write about your experience. All of the reasons you have stated in your review have caused us all to fall in Love with Staybridge Suites! Staybridge truly is a hidden gem. It's a great place to have a SWEET Suite! We look forward to serving you in the future.
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Round rock
1 review
2 helpful votes 2 helpful votes
“Horrible !!”
1 of 5 stars Reviewed February 17, 2013

Do not stay here. My purse and car keys were stolen from our room. Police recommended we move to different location to prevent our cars from being stolen as well... Police are currently doing investigation, including an unaccounted entry to our room while we were out. When we checked out, general manager Brandon [--] charged us $20/night extra proactive, since we left 1 week prior to our 30 day stay/rate.

Stayed February 2013, traveled with family
Was this review helpful? Yes 2
Ask lilmizuno about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 24, 2013
We are sorry that you experienced a problem during your stay. The hotel and the police have completed an investigation and agreed that the staff nor the hotel had any involvement in the disappearance of your things. It is the policy of the hotel to only issue keys to registered guests. Our investigation conclusively established no one but the registered guest was ever issued a key. We are sorry that you had to move hotels but according to the Round Rock Police Department of Internal affairs they did not recommend this as it is a very rare situation for things like this to occur in our area. Round Rock is rated one of the safest cities to live in the United States for its size.
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National City
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“This Staybridge needs to be updated!”
3 of 5 stars Reviewed February 10, 2013

One of my good friends was having her bachelorette party in Austin. I luved the Staybridge in Irving, TX so I thought this would be the same..ummm no. One queen bed in the room. Really I needed a room with 2 beds and the FD agent says theres a couch. Umm ok. At least there is decent breakfast. Disappointed that there is no hot tub but there is a pool.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Michael S about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 13, 2013
I am so sorry you had a bad experience. We are always working to improve our product and service to our guests. I hope you will come back and see improvements on the next visit.
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Additional Information about Staybridge Suites Austin-Round Rock

Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Austin-Round Rock Hotel
Staybridge Suites Round Rock
Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Round Rock
#5 Family Hotels in Round Rock
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 
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Staybridge Suites Austin-Round Rock
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