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Staybridge Suites Austin-Round Rock: Traveler Reviews

3.0 of 5
520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
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Staybridge Suites Austin-Round Rock
Ranked #3 of 23 hotels in Round Rock
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123 reviews from our community

    Trip type
Traveler rating
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Date Rating
Marshfield, Wisconsin
1 review
“Excellant Service and Room”
5 of 5 stars Reviewed February 6, 2013

Wonderful place and felt like home. Food was great. Service was great. Price was right.
Beds were very nice. We had ample places to walk our dog. We were pleased with our stay and recommend the place for anyone that wants a quiet place to stay.

Room Tip: Once you get the hang of the roads and traffic with the one way streets, you can master getting to a...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Teresa C about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 13, 2013
I want to thank you for taking time to write a review. You are the reason we love what we do. It's always a pleasure to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Not Sure What Everyone Sees So Great About This Place”
2 of 5 stars Reviewed January 24, 2013 via mobile

If you happen to get this hotel on Priceline for $60 or less you may think you got a good deal but they obviously save the finest rooms with a Quien Bed (what hotel has a room with only one queen bed anymore???) next to the elevator shaft and tv with only the basic channels - you get what you pay for. If you paid for a room off the website you paid to much for this Extended Stay look-a-like hotel. Cheap throughout - if by yourself and staying one night only this place is ok other than that stay at the Residence Inn a couple miles closer to Austin!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BrianTheTraveler77 about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Austin-Round Rock, responded to this review
January 29, 2013
Dear BrianTheTraveler77,

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Please accept my sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your expectations. It is also disappointing you found the rooms, facilities and amenities you received less than satisfactory. I have taken note of your valuable comments, all the good, the bad and the opportunities to improve, as these enables us to target problem areas and take actions accordingly.

Again, thank you for staying with us and providing us with a candid feedback.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merkel, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Convenient to ikea and outlet mall.”
3 of 5 stars Reviewed January 23, 2013 via mobile

On i35, close to restaurants and lots of shopping. Nice area, lots of lodging choices in that area. Bathroom tiny. Next Door to train track. Probably not good for light sleeper. Staff was friendly and helpful.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Casey M about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
February 13, 2013
Thank you for your response. We are glad we were able to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Nice property”
4 of 5 stars Reviewed January 3, 2013

I want to start off by saying this hotel looked very nice and accomodating from the moment we arrived. We have made it a habit to look for Staybridge's lately as they usually fit our needs. Here, we were happy to find that the room was a good size, we had a queen studio suite. The bathroom was small but there was a sink outside of the bathroom which is useful. Also, there was a small kitchen area which could be nice for extended stays. The lobby was welcoming and the front desk staff was extremely nice. The room was a little warm and the A/C would not cool it off for a prolonged period, but it was December, so that may be why we werent able to use more A/C. So, we slept with the windows open and it wasn't too loud. I was satisfied with this property and if you need something in the Round Rock area, I would stay here. It's also probably not too bad for North and Northwest Austin, but too far from downtown. Free breakfast is included.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jeffv216 about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
January 7, 2013
Hi Jeff,

Thank you for taking the time to write about your stay. I appreciate your comments. We are always here to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern States
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Nice, pet friendly property.”
4 of 5 stars Reviewed December 19, 2012

Overall, this is a nice property that is pet friendly ($25 per day pet fee). The staff was extremely friendly & accomodating. We were greeted by everyone we encountered, from front desk to housekeeping. The area outside, by the pool. was very nice as they had several tables and barbeque grills for use by guests. We originally booked a room on Priceline but when we checked in we upgraded to a suite for a nominal fee. The only issue we had with the standard room is that there is no door/partition between the bed and the vanity area or the bed and the seating/living area. We requested a room away from the train tracks but not sure there is such a thing as we did hear the trains at all hours. We stayed on the weekend so there was no "Sundowner Reception" as advertised on the website. Breakfast buffet was better than average with fresh fruit, eggs and sausage. Would stay here again and would recommend this property.

Room Tip: Would definitely recommend upgrading to a suite.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by IsItFiveOClock for Round Rock
Ask IsItFiveOClock about Staybridge Suites Austin-Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review
January 7, 2013
Thank you for taking time to write about your stay. At Staybridge Round Rock we love our pets and we love our guests. Thank you for allowing us the opportunity to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Austin-Round Rock

Also Known As:
Staybridge Suites Austin-Round Rock Hotel
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock
Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Round Rock
#5 Family Hotels in Round Rock
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 
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