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“Best service...” 5 of 5 stars
Review of Staybridge Suites Austin-Round Rock

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Staybridge Suites Austin-Round Rock
3.0 of 5 Hotel   |   520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681   |  
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Ranked #3 of 23 Hotels in Round Rock
Flower Mound, Texas
1 review
“Best service...”
5 of 5 stars Reviewed January 17, 2012

I've stayed at a lot of hotels of that cost much more than this one and none of them had better customer service than here. Simply the most respectful, kind, engaging staff I've ever encountered. Truly exceptional focus on the customer.

Room Tip: The two bedroom suite is great for family travel.
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, January 18, 2012
Thank you so much for your review. We are so thankful that we were able to serve you. It is always our pleasure to give great service to our guests....you deserve it! We are glad we are able to provide it. Thanks again.
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189 reviews from our community

Traveler rating
    135
    30
    14
    6
    4
See reviews for
68
33
11
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Hubbard, Texas
1 review
5 of 5 stars Reviewed January 10, 2012

best employees i ve ever encountered young but very respectful and personable joe torres krystal ayala what great young people

Room Tip: ask for joe torres or krystal ayala and they will bend over backwards to accomadate you
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review, January 12, 2012
Thank you so much for taking the time to give us your feedback..we strive to give our guests the very best customer service and it is wonderful to hear that we were able to meet that goal. We look forward to seeing you again soon!
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2011 via mobile

Super nice for the price. No frills but they deliver. Great service and great stay.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review, January 12, 2012
Thank you so much for taking the time to write a review for us ..we love to hear from our Staybridge family and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
roundrock, texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2011

We stayed here for a month and loved it. Its our home when not in Indiana. The staff is fablous and we loved to take them home with us. You are welcome from the first smile when you come in the door to welcome home when you return at the end of each day. Fresh made cookies are awaiting you each night. The food is fablous, housekeeping keeps your room clean, neat and awaiting you at the end of a day away. We plan on coming here to stay each time we come to ROund rock to visit our family. GOD bless you all who work here. We came back early and it was waiting for us. We give them a A plus for everything. We had the room(suite) with the king bed, pull out couch. Etc.

Room Tip: Choose this one.
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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 26, 2012
Thank you for allowing us to be your extended stay family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 29, 2011 via mobile

Very welcoming from minute you walk in door, made me feel like a guest in their home. Every staff member was kind and seemed interested in me and my family. Even management came out to say hello and welcome late in the evening when we arrived . Loved breakfast and the pies were a nice holiday touch. We will return next year.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 26, 2012
What makes our place so great is YOU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 27, 2011 via mobile

Room was ready even since we arrived 1 1/2 hours early. We had the king suite and it was very comfortable. Staff always had a smile. The breakfasts were much better than expected. Overall would stay here again.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 26, 2012
Thank you for taking time to write on Trip Advisor. We are pleased you enjoyed your stay and invite you to come again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2011

Hotel building with a rock wall which is so lovely and nice texture to the hotel and their dinner on Tue and Wed was good that you want to come back again.
Their personal was so nice and helpful, real nice rooms and includes a good size refrigerator, stove, microwave and sink in case you would like to get groceries and heat up your food.
I love my stay and hotel in my first business visit in Austin Texas
Also want to thank all of their stuff and Miss Rose who come to our table to see if everything was ok.
Thanks again
Baltazar Ortiz

Room Tip: clean rooms and nice personal also easy access North and South to I35
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  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Staybridge Suites Austin-Round Rock, responded to this review, June 26, 2012
Thank you for your comments. Our motto is to be a "Great Hotel guests Love!"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Austin-Round Rock

Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Round Rock
#2 Family Hotel in Round Rock
#2 Business Hotel in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Austin-Round Rock 3*
Number of rooms: 81
Official Description (provided by the hotel):
Versatile Suites. Swimming Pool. Hot Breakfast. Exercise Room. High-Speed Internet. Sound like the perfect place to live? At the Staybridge Suites in Round Rock, our extensive list of features and amenities come together to create a hotel experience that is truly unlike any other. And with Dell World Headquarters, Round Rock Premium Outlets, IKEA, Texas State University, Southwestern University, Round Rock Hospital, Scott & White and the Dell Diamond only minutes away, you ll never be to far from Your Place . That is, if you ever decide to leave. Staybridge Suites in Round Rock. Go ahead. Get Comfortable ... more   less 
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Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock

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