This hotel is located just off of I-35, and within a block of restaurants (Saltgrass, Chuy’s and Cracker Barrel) – many other restaurants are close by. Good water pressure and shower temperature, working air conditioning unit. Property seemed generally tired - furniture worn, cracks in tile, and grout missing throughout the bathroom. “Clean” large bath towel had an unpleasant surprise – caramel colored hardened chunks. If it had originally been caramel, it appeared to have gone through a melting and reforming process.
Only used restaurant for breakfast – hot and cold foods were correct temperatures, variety of choices met expectations. Cook was efficient. Service staff did not meet expectations – spent more time gossiping than serving or checking on guests (guests were picking up their own made-to-order meals). Have observed and experienced much more attentive restaurant staff at other Hilton Garden Inns that were at or near full capacity – less than a quarter of the tables were filled at this Round Rock location.
- Official Description (provided by the hotel):
- Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more less
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- Also Known As:
- Hilton Garden Inn Austin/Round Rock Hotel Round Rock
- Hilton Round Rock
- Round Rock Hilton