Our first stay at a Hilton Garden Inn, and we came as a group of 11 rooms. Initial reservations went great, but something went south. After one employee almost made a bad situation a disaster, the manager stepped up and turned a potential meltdown into a 5 star experience. It's not often that you can overcome a bad taste and get back the across the board "Excellent" rating, but they did a great job. The overall experience may have won me over to make HGI my go-to destination. Clean. Comfy bed. Great customer service across the board (well, minus 1).
- Official Description (provided by the hotel):
- Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Low Cost Holidays, TripOnline SA, Odigeo, Agoda, Hotels.com and Priceline so you can book your Hilton Garden Inn Austin / Round Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Austin/Round Rock Hotel Round Rock
- Hilton Round Rock
- Round Rock Hilton