It was nothing special, like I'd expect from a Hilton. It was (like I said) adequate. Things that were less than good: the ac units were loud on and off. I solved this by turning the fan to the "on" position, so it stayed on all night. The outside noise is a bit much. I believe the wdws are poor quality. I solved this by the leaving of the fan on. The bathroom door was in the way constantly. For some mysterious reason, it opens out. It's really beyond annoying when you have more than one person staying in the room. So I fixed this by taking the door off the hinges and throwing it out the window. The biggest problem was not necessarily the hotel's problem, but one that should be addressed. Any road-side hotel these days offers a free continental breakfast. Not this one. PLEASE BE ADVISED: do not stand in line for a hot breakfast. It will cost you 10$/person. You'll think it's complimentary, but it sadly is not. That really sucked, because I book rooms having added in the breakfast to my budget. So, in essence, this added 40$ to my room rate because I had kids. And then the next morning, we had only cold cereal and fruit. Those are free. Okay..next. The hottub was luke warm. It was the kind of warm you worry causes bacteria to thrive, so it's best to stay away, and the jets didn't work. The elevator is slow, so I used the stairs whenever we were close. And the floors are very creaky. I solved this by calling the front desk. They weren't able to re-engineer the floors while we were there, but did call the room above me and have them tip-toe. That was nice.

Beth and Brian

I wasn't expecting a super experience for a Hilton Garden Inn, but this one really disappoints. The lobby was very nice, but everything went downhill from there. Ugly hallway carpeting, very worn and dingy room carpet, noticeably cracked and marked ceiling in the room, bathtub drain that left me standing in 6 inches of water, and a fluorescent bulb that flickered so much it gave me a headache. I will not be returning.

Rush trip to Austin, sleep fast and go home to Dallas. Called 2 weeks out and booked room at Hilton Garden, Round Rock. We knew we would not arrive until after 10 pm and would be out by 8 am. We have stayed at the property multiple times, it has been great. When booking room asked if hotel was full - No, not even close. Requested quiet room away from elevator and machines. Arrived at 10:45 PM or so, asked front desk if room was quiet. Told was great room. We were on 3rd floor across from elevator and ice and coke machines. Requested to be moved. Told unable due to hotel was full. Next thing you know, someone has a key and is trying to get into our room. They had double booked our room. Contacted management. They were on it. Granted did not sleep much but they fixed everything and we would stay there again.

The staff was very nice and accommodating, but I would not choose to stay at this particular Hilton again because apparently traveling high school sports teams stay here frequently, and are very disruptive. Not only did they make a lot of noise out in the hallway past 11 pm, but three of the boys sexually harassed me in the elevator, repeatedly using slang for female genitalia and doing everything they could to put me in a state of fear and intimidation. I don't appreciate that behavior anywhere, but I especially resent it when I am in a place that is supposedly a bit higher class. I feel that I paid Hilton rates for a ghetto experience.