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“Excellent place and very good staff” 5 of 5 stars
Review of Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin / Round Rock
3.0 of 5 Hotel   |   2201 South Mays St, Round Rock, TX 78664   |  
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Earn 2X HHonors Points
Ranked #1 of 23 Hotels in Round Rock
GreenLeadersBronze level
Bangalore, Karnataka, India
1 review
“Excellent place and very good staff”
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this place for more than a week and I must say it was one of the best experience i ever had in the business hotel. Along with best facilities, this place has welcoming staff especially Jacob and Katy Goldin and all the others too. A very helpful staff indeed. I would recommend this place if you want to feel 'home' and also see beautiful smiles all around, welcoming you and making you feel so happy and comfortable. Good job guys! Its been amazing experience and next time i am in round rock, i am sure staying at your place is for sure!! All the best :)

Mr and Mrs Arun Ashok

Room Tip: Anything is awesome here!
See more room tips
Green Features: Very neat and clean. Its has amazing surroundings, and also very close to my office.
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    234
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    11
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

My last stay at Homewood Suites in Round Rock was 8 days and 7 nights. It still has a "new" feel. The staff is professional and friendly. This was a good stay for business travel. The room is separate then the "living room" and kitchenette. (For my work travel, I prefer this set up when I need to work online at the hotel in the evening. I always feel more productive if I can separate my work space and living space).
I used the shuttle to and from work. There is an option to shuttle from the hotel to nearby shopping/restaurants as well (just make arrangements and schedule in advance). You may meet Larry Bailey, Shuttle Driver Extraordinaire. He will make sure you're taken care of. He is very kind and made it easy to ask for shuttle service. :-)
I enjoyed my stay here. The only improvement is around lining the garbage cans or offering a recycle option. (See notes on "environmentally friendly practices" section.
Since I travel to Texas often, I will most likely stay here again.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 1 week ago
Good Morning TI_Consulting!

I am so glad to hear that you enjoyed your stay at our hotel! We strive to keep every inch of our 4 year old property looking brand new and our so pleased to hear that we are doing a great job maintaining it. I am so happy to hear that Larry our Shuttle Driver Extraordinaire provided you with impeccable service. He is definitely one of our superstars here at our property. Thank you so much for all of your wonderful feedback and we hope to see you again soon!

Thank you again!
AMLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Pennsylvania
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Helpful, friendly staff, comfortable rooms, good breakfast, kept freshly stocked - with a large dining area so no shortage of tables despite the morning rush. Easy access to interstate, restaurants and Dell HQ.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 1 week ago
Hello Tommy_DJ!

Thank you for taking the time to review our hotel! I am so happy that you enjoyed yourself while staying here. At the Homewood Suites in Round Rock we strive to live by our motto of being "The Number One Duck" and from your review I can see that we lived up to this. I am also glad that you enjoyed our locations as well as our amenities.

Thank you again for reviewing!

AMLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 2 weeks ago

OK, this isn't the Bellagio or anything, but it's five stars for what it is: a nice, clean, well-appointed, pet friendly, new hotel with very nice amenities at a very reasonable price. Rooms have full kitchens (no oven), full fridge, modern touches, and very nice bedding. There's free beer, wine and dinner (yes, dinner) Mon - Thurs in the evenings, and there's free breakfast every day. I couldn't recommend it more highly.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 1 week ago
Howdy Jim K.

I sincerely appreciate your wonderful comments about our property. I am so glad to hear that you had such a great stay with us. I am so happy to hear that you also enjoyed our breakfast and dinner options that we have available to our guest. We love hearing about guests' brilliant stays with us and we are so glad you enjoyed yourself.

We hope to see you again soon!

AMLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, Texas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 weeks ago

The staff was wonderful. The breakfast was great; quality and variety. The rooms were large and very nice. The only thing I didn't care for was the hotel set up. You either had to go outside or walk almost all the way around to get to the lobby from our side of the hotel. The walk was probably good though after the great breakfast!

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 1 week ago
Hello Becky S.

I am so glad to hear about your amazing stay at our property and that you really enjoyed our breakfast. We work hard to try to accommodate all of our guests and apologize for the less than perfect layout. Please let us know the next time that you come to stay with us that you would like to be closer to the lobby and we will definitely make sure that happens for you. I am sorry again about any inconvenience this may have caused you and appreciate your constructive feedback. Thank you again for your wonderful comment and we home to accommodate you again soon!

Thank You!

AMLaRosa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Conveniently located next to Dell's HQ as well as several great places to eat. The staff that I've met are really nice and helpful. They make sure you're taken care of, and if you travel a lot, or basically live out of a hotel, you really appreciate their attention to detail. The price for the room is excellent, and offers more value than I've seen of any hotel. This location saves me significantly compared to others in the area, and having a kitchen (which I didn't use, but look forward to during my next stay) is a nice option if you want to cook healthy meals while on the road. Overall excellent value!!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 1 week ago
Good Evening Ryan R.

I first want to thank your for taking time to write this amazing review for our property. We LOVE hearing about guests amazing stays with us. Here at the Homewood Suites in Round Rock we strive to live by our motto of being "The Number One Duck" and as I can tell we lived up to that title in your eyes. Thank you so much again for you review and we all look forward to serving you again soon in the future.

Have a wonderful week!

Alexandra L.
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1 review
5 of 5 stars Reviewed November 14, 2014 via mobile

I recently had the pleasure of traveling to TX and staying with my son and favorite daughter in law in Austin. We decided to stay in nearby Round Rock and are so glad we did ! The homewood suites in round rock was the best hotel I have ever stayed in. The staff welcomes you and makes you feel right at home ! The hotel and rooms are so clean ! A free hot breakfast is served with a smile from Annette and the shuttle driver Larry is a wonderful addition to this well oiled staff ! Thank you so much Ms. Goldin for making our trip a memorable one!

Carol M.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMLaRosa, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, 4 weeks ago
Hello Carol M.

I first want to thank you for your AMAZING review! Our whole staff really enjoys reading reviews like the one you submitted. I will definitely share your review with Larry and Annette, who will both be very thrilled to hear all about it. We are so happy you enjoyed your stay and hope that we will see you again soon.

Thank you again for your kind words!

AMLaRosa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Number of rooms: 115
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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