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“Brand new very nice hotel” 5 of 5 stars
Review of Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin / Round Rock
3.0 of 5 Hotel   |   2201 South Mays St, Round Rock, TX 78664   |  
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Earn 2X HHonors Points
Ranked #1 of 23 hotels in Round Rock
GreenLeadersBronze level
Kansas City, Missouri
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Brand new very nice hotel”
5 of 5 stars Reviewed September 3, 2013

This hotel looks brand new. Very nice and clean, and loved the small kitchen and separate bedroom. The bed was super comfy! They had a continental breakfast that was very good. I didn't have a single complaint, very impressed!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, September 24, 2013
Hi Cassie M, what a wonderful review! We actually just celebrated our third birthday but pride ourselves on keeping our Homewood Suites of Round Rock looking brand new, so it is great to read our work is paying off! I'm so pleased to know that our hotel was perfect for you and can't wait until you come back again! Thanks again!!
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266 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Topeka, Kansas
1 review
4 of 5 stars Reviewed September 3, 2013

We stayed at this hotel while in from out of state for a family wedding. The rooms were clean, roomy and nicely decorated. The happy hour and breakfast was great. The location was a little tricky getting to, but worth it. We would definately stay here again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, September 24, 2013
Elviluv1, thank you for taking the time to share your experience at the Homewood Suites! I'm happy you enjoyed the rooms, our breakfast and evening manager's reception. While we are right off of Interstate 35, some GPSs have a hard time locating us since we are still pretty new. I'm glad you were able to find us though and hope you come back to visit soon!
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Houston, TX
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2013

The facility is still fairly new. Very clean, neat, and nicely decorated; staff is very helpful and polite. My wife and I found the complimentary breakfasts and dinner to be, well...just damn good :) You won't go wrong staying here! The suites are AWESOME and the internet connection solid and lightening fast ..and FREE! The location is very quiet.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, October 11, 2013
Bob_Lissa, thank you for an awesome review of our Homewood Suites in Round Rock!! Having just celebrated our third birthday, we work hard to ensure we look as new as can be and are only doing better than ever!  I'm glad that all of our complimentary services and amenities fit your needs, fast Internet is a MUST these days and we certainly want to provide food that is appetizing! Please come back and visit us again!
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Paris, United States
1 review
5 of 5 stars Reviewed September 1, 2013

We like to stay away from the hub-bub of Austin, and this location is perfect. Staff is very cordial and willing to accommodate any request. We've stayed here several times and plan to do so again in the future.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, October 11, 2013
Hello Bob S, and thank you for reviewing the Homewood Suites Round Rock.  I'm pleased to read that you found our team to be helpful and polite and agree that sometimes it's nice not have to worry about being downtown, dealing with traffic, paying for parking, etc.  It sounds like you have the right idea: come stay with us instead!  Not a far trip to get downtown Austin, but with a better hotel ;-), lower rates, and less hassle!  Thank you for your loyalty and we look forward to your return! 
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Midland, Texas, United States
1 review
5 of 5 stars Reviewed August 29, 2013

Very pleasant front desk staff - food was good - over all stay very nice - room was exceptionally clean and smelled very nice - restaurant staff very friendly and the variations of selection of food was very good. I would definitely stay here again and recommend to anyone traveling in the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, October 11, 2013
Thank you Kathy C, for taking the time to review our hotel!  It's wonderful to read that you had a great experience with us, from the rooms to the team we have!  We really appreciate your positive word-of-mouth advertising for us and hope you come back soon! Thanks again!!
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Pataskala, United States
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 25, 2013

Great place. Evening food was awesome and Eddie was a great host. Emily and Carlos at the front desk were very helpful and efficient. My reservation was for nine nights but the hotel tried to kick me out after three. Then they tried to raise the rates for the other six nights. Luckily Carlos was working when I checked out and he fixed it for me.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, October 11, 2013
Hello Charles Alan S, thank you for taking the time to review our hotel.  I'm so happy to read that Eddie, Emily and Carlos provided excellent service for you during your time here!  If I am remembering the circumstances around your reservation correctly, I believe the issue stemmed from a miscommunication between a third-party website, through which your reservation was booked, and our system.  Regardless, I am pleased that Carlos took care of everything for you, we are certainly lucky to have him as part of the team!  Once again, I thank you for your review and hope you will stay with us again the next time you are in town!  And feel free to reach out to me directly so that I can ensure your reservation is showing correctly in our system!
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Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

We stayed here for one night but wished our itinerary had enabled us to stay longer. The hotel is easy to find, close to the highway and there are restaurants and shops close by. The check in staff were quick and efficient and we were given a room in the location which we had specified when we booked. The room was comfortable, well-maintained, clean and well-appointed with everything we required. We enjoyed the complimentary evening reception (with complimentary wine and beer) which was well presented, plentiful and replenished efficiently when needed. The following morning we also enjoyed the complimentary breakfast which included a large variety of hot and cold items. Other amenities include a basketball court, a swimming pool, a gym and a complimentary business centre.

The hotel is maintained to a high standard which reflects the demands made by Katy, the general manager, in her pursuit of excellence. The customer service we received from Katy was exceptional. If you are ever in the area, make sure you stay at this hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, October 11, 2013
HandH77, what an amazing and kind review!! It was our pleasure to have you as our guest (albeit a short visit) and I am so happy that you enjoyed your time in Round Rock.  Your words are what we work so hard to hear, knowing you had a great experience is why we look forward to going to work each day!  Thank you again, I wish you many more fun trips and hope you choose to stay at Homewood Suites whenever possible (and of course ours if you are ever in the area again)!
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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 hotels in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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