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“Great Stay!” 5 of 5 stars
Review of Homewood Suites by Hilton Austin / Round Rock

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Homewood Suites by Hilton Austin / Round Rock
3.0 of 5 Hotel   |   2201 South Mays St, Round Rock, TX 78664   |  
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Ranked #1 of 23 hotels in Round Rock
GreenLeadersBronze level
Spring, United States
1 review
“Great Stay!”
5 of 5 stars Reviewed August 1, 2013

The hotel met our expectations in every aspect! The kitchenette and couch was a plus and next time we are in Austin, we will definitely stay there again! It's very family oriented and we would love to come again with the kids!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 people have reviewed this hotel

Traveler rating
    197
    40
    9
    4
    5
See reviews for
90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Garland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 29, 2013

I really enjoy Homewood Suites and this was 2nd time staying at this location. It is just down the street from the Dell headquarters and has a lot of stores/restaurants nearby. We found ants on the 2nd floor in the bathroom unfortunately and manager gave HHonors points as compensation. Overall stay was good and I like Homewood becasue I prefer to have the kitchenette vs a standard room elsewhere. Free Breakfast and evening snack is a nice touch.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 25, 2013

Katy Golden is a fantastic GM for her hotel. I had an issue at another facility - she picked up the phone and made a call on my behalf and resolved my problem. LOVE HER. On top of that she runs a top notch home away from home - clean, comfortable, service oriented. I wish she ran my house!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, United States
1 review
5 of 5 stars Reviewed July 23, 2013

This hotel is fabulous. The staff is super helpful extended my checkout till two! Every aspect of this hotel was immaculate! The price was great and included hot breakfast and dinner with cocktails. Location is perfect for Austin and surrounding areas. Made it to the Capital in around 10 minutes. We will be back!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

even the engineering staff was friendly. The rooms and beds were top notch - very comfortable. We used points for this stay - and were very surprised by the quality and friendliness of the staff. The room was quiet and very clean - it felt like a home away from home.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeSoto Tx
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 20, 2013

Recently visited Homewood Suites (1st time) for a week long Church Family Seminar. We had 7 rooms reserved. First impressions mean everything, clean facility inside & out and friendly staff. Upon arrival all rooms were clean & ready with the exception of one. Cudos to staff attendant Tonja who offered a sincere apology and went beyond expectations by offering an upgrade at no charge for another suite (probably the nicest on property). The location of the hotel is an easy on easy off access to I-35 and centrally located to many nice restaurants in the area. The beds are very comfortable, rooms are spacious, kitchen area with all you need and large refigerator outstanding. It is a nice small apartment away from home. Tonja & Carlos at the front desk & Joe the maintenace mgr are always friendly and accomodating. The breakfast and evening meals were a hit. Conference room was nice also. Outside basketball court and weightroom were also utilized. Floors were clean and quiet. Housekeeping staff friendly and thorough with cleanliness. Will definitely visit again as well as tell others. This Homewood Suites management & location are to be commended for an outstanding job well done and for another satisfied customer.

Room Tip: Upper floors. Corner suites.rm 433.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfles, United States
1 review
5 of 5 stars Reviewed July 15, 2013

Homewood Suites is our favorite hotel to stay. Always clean and neat. The beds are wonderfully comfortable and we always get good rest considering we are in a hotel. Just don't stay on the lower floor by the basketball area. We were woke up very early by kids playing basketball outside our window.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review, August 6, 2013
JoniS, it sounds like you are a regular at Homewood Suites! Woohoo we love that!! I am pleased to know we were able to live up to your expectations. Next time, definitely let us know you would like to be further from the basketball court and we can definitely put you on a higher floor or on the backside of the hotel. Can't wait for your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 hotels in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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