The walls and floor of this hotel is THIN and the staff fails to properly investigate the source of disturbances.
The people upstairs (we are on the 3rd of 4 floors) are jumping around making the noise. We complained to the Front Desk about the noise. I am guessing that the people next door also complained because the hotel staff called us twice accusing us of the noise. One call was at 12 Midnight! That call woke up my kids!
The front desk "manager", Nishae who called us at 12 midnight rudely accused of lying and promptly shouted back at me.
Would I recommend the hotel? I did until this incident. Now, I recommend you find a hotel with a more competent and courtesy night staff.