I started planning our fourth if July mini vacation back in January. While doing all my research, I found that most places accepted pets and/or had full size beds vs queen size...or was out if my budget. It took me about 2 weeks of research before I decided on this place. I wanted queen beds, no smoking and no pets. This is one reason i was sold on this hotel, along with the price. I was hoping the pics did this place justice as well. I always read trip advisor reviews as well as the actual hotel reviews and Expedia. I booked this place in February. When we arrived on the 4th, I was blown away! You could smell the clean when you walked in. I was greeted by a girl behind the desk (can't remember her name) and she was super friendly and helpful. She also gave us a little gift bag with snacks. That was really cool too. Don't know if it was just because it was a holiday or not, but the gesture was awesome. EVERYTHING was clean. The room, the eating area, lobby, downstairs bathroom...everything! The rooms were quiet. If we needed anything all we had to do was ask. On the second night, there was a team of young baseball players that came in. There was a group that was staying in the room above us and it sounded like they were jumping up and down on the floor, (our ceiling). It was about 10:30 ish so I went downstairs and talked to the person on duty and he offered to call the room and ask them to settle down. The noise stopped almost immediately. Breakfast was good and always replenished. Everyone we came in contact with was awesome. The only "negative" I have is that I booked three nights and had I booked two separate stays, I would have received 50.00. Since I booked in February, I wasn't aware of the promotion. When I did see it on tv I went online to see if there were any rooms available and there were none. I would definitely have made two different reservations. Maybe another time. I would absolutely, 100% recommend this hotel. It's not far from Austin, shopping, attractions. Once you understand the interstate system, it's easier to get around as well. It took us about a day to figure it out. Stay here, you will not be disappointed!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for your kind review of our property! We all work as a team to make sure our hotel is clean and inviting from the moment you step out of your car. I will be sure to share your comments with our staff, especially our Executive Housekeeper. I am glad that our night staff was able to solve your issue with the noise. We are so happy you enjoyed your mini-vacation over the July 4th holiday and are glad we could be a part of it! Again, thank you so much for your kind comments! We look forward to seeing you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.