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“Great Stay!” 5 of 5 stars
Review of Sleep Inn & Suites Round Rock

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Sleep Inn & Suites Round Rock
2.0 of 5 Hotel   |   1980 South IH 35, Round Rock, TX 78681   |  
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Ranked #1 of 23 hotels in Round Rock
Sallisaw, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great Stay!”
5 of 5 stars Reviewed May 21, 2013

When we checked into the hotel, the staff was very friendly. Reservation/Room was ready upon arrival. Hotel was very modern and a pleasant surprise. Room had very comfortable (high) beds. Bathroom was large and pleasantly modern. Excellent Wi-Fi. Breakfast area was very nice and had your usual choice hotel selections (Didn't care for the Texas shaped waffles). Staff was pleasant on both days all shifts. They greeted you upon arriving and departing each day. If back in Austin area will definitely return to this hotel. Interstate traffic noise wasn't a problem. Slept well didn't hear any traffic.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRSIGM, Manager at Sleep Inn & Suites Round Rock, responded to this review, May 23, 2013
Thank you so much for your kind review! I always read all the reviews to our staff during meetings. We truly appreciate your feedback. Glad you enjoyed the stay and slept well while you were with us. Thanks again for staying with us! We truly appreciate your business!
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100 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Clearwater, FL
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2013

Choosing the Sleep Inn strictly due to cost as all other hotels were over $149 and HIGHER, I walked up thinking this would be another 1-2 star experience....but no! This was as nice a hotel as you could expect! I've stayed in much higher priced hotels that have not been half as nice.

Free WiFi, beautiful rooms, CLEAN, free breakfast.......this is definitely a hotel you should be VERY comfortable making an unseen reservation at, you will be astounded at your luck!

Room Tip: The front looks out at the highway, the back into an empty field or someone's backyard! Draw the...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 11, 2013

My husband and I stayed here for two nights while in town to see a concert at Cedar Park Center. The price was cheaper than most of the other hotels we looked into but had higher reviews than all the others too! When we checked in, they gave us a small goodie bag with some snacks (which has NEVER happened, and we travel A LOT). The free deluxe continental breakfast was nice also! The rooms were clean and spacious, and the staff was friendly also. The only complaint I have is that it is located on a very busy highway so it can be a little noisy but I think if you get a room on the back side of the hotel, that might help a lot. The location is very convenient though, especially if you are going to Cedar Park. If we're ever in the area again, we will definitely stay here!

Room Tip: I think rooms on the back side will have less road noise.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRSIGM, General Manager at Sleep Inn & Suites Round Rock, responded to this review, May 13, 2013
Heather-

Thank you so much for your kind comments about our Hotel! Im glad you enjoyed the bag of snacks and water at check-in! I hope you enjoyed Round Rock and Cedar Park Center. You are right about requesting a room on the quiet side of the highway. We would be glad to do that next time you stay with us! Again thank you so much for taking the time to review us. We hope to welcome you back again soon!
David
General Manager
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Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 24, 2013

I stayed here in mid-April while I did business in Pflugerville and Taylor. The breakfast was decent, the bed comfortable, the service good. I used the workout room and the guest laundry (a steal at a dollar per wash, dollar per dry). I asked for a room facing away from the highway and it was quiet. Good value for the money.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 30, 2013

It's a very clean hotel. Large rooms, good bathrooms. Note that rooms with king beds do not have bathtubs and have shower stalls instead. But the rooms with 2 beds do have bathtubs. Good breakfast area and very nice staff. Rebecca and Christina, thanks for a wonderful stay.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRSIGM, Manager at Sleep Inn & Suites Round Rock, responded to this review, April 5, 2013
Thank you so much for your kind review! I am glad you enjoyed your stay with us! I will pass the kind comments along regarding our staff. We truly appreciate your business!
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 27, 2013

First, the front desk staff was rude and highly incompetent. Second, I stayed in a room that was on the same side as the interstate. The walls/windows are so badly constructed that it was as if I was sleeping on the side of the Interstate. Lastly, it was a cold winter night and the heat did not work so I thought I would be able to change rooms, but the front desk staff could not figure out how to change rooms. I will not recommend this hotel nor will I stay here again.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRSIGM, General Manager at Sleep Inn & Suites Round Rock, responded to this review, April 5, 2013
Mike- I am so sorry to hear about your experience with us. I will follow up with our Management team to make sure this situation does not happen again. We take guest service very seriously and don't like unhappy guests. Please give us another chance to impress you. If you do decide to stay with us again please ask for myself or Jessica so we can make it right.
David
512-246-6000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

I agree with all the good reviews and that is why we stayed here. They have been busy with lots of baseball tournament kids and the pool reflected it. It is my afternoon to enjoy it while my husband golfs and it needed a little attention. I went to the front desk and am now watching a young man get it all pretty again. This was excellent service and deserves praise. Will definitely be back!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sleep Inn & Suites Round Rock

Address: 1980 South IH 35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 23 hotels in Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn & Suites Round Rock 2*
Official Description (provided by the hotel):
74 brand new, modern guest rooms that redefine affordable luxury! Upgraded amenities including indoor pool/hot tub, free HOT breakfast, free wifi, 32' LCD TVs, microwave and minfridge in every room! ... more   less 
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