I had to wait 40 minutes for my appointment, despite several visits to the reception desk to ask if I had been forgotten. Had threading done by Sarah, whoinsisted on working on peachfuzz on my cheeks after I kept asking her not to--I just wanted lip, brow, and chin. I ended up with unbelievable burn marks under both my eyebrows from her technique. Even make-up and glasses didn't cover what looked to be abuse. I also broke out from the "soothing" ointment they used on my lip--my husband called it my personal constellation--lots of whiteheads in a row. My pedi was done well by a friendly woman, but it was rushed to make up for the lost time waiting for the threading, so not very relaxing. I was actually out the door before the woman next to me who was there before me even got her first toenail polished. I, too, like the other reviewer, was never offered any amenities or tour of the facility. Blecch.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.