When I travel, one of the main things that I look for is the customer service skills of the staff. While at times I know they get frustrated with certain people, I expect them to treat everyone fairly and just at all times, especially at night when everyone is tired. The room was nice, but there wasn't a trash can in the room, hmm. Other than that, I have always enjoyed my stay(s) at extended. As for the value, hey, $45.00 per night including taxes, is very, very, customer friendly.
On a side note, the staff needs to be more assertive when it comes to people hanging out in the main entrance. the night I stayed there, there were 4 people hanging out smoking in the front and it seemed a bit uncomfortable. NON-SMOKING signage needs to be posted at ALL entrances. NO exceptions.
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- Also Known As:
- Extended Stayamerica Round Rock, Tx Hotel Round Rock
- Extended Stay Round Rock
- Round Rock Extended Stay