You can rename this as "ghetto style". Wrong type room Amexp travel had vague info about room type. Beer cans smashed outside on ground near entrance and cookies smashed on dirty lobby floor. Hotel elevator scrippling on picture on wall. Had terrible smoky stanch. After trying to resolve the mixup of having a smoking room, handicap only had one double bed which was made up with only pillows and 2sheets . There was only soap in bathroom no other amenities. Hotel was totally uncomfortable and no satisfactory resolution. Very disappointed with hotel and Amexp travel. Also, no breakfast available. Will never recommend to anyone even if it was free.

i have lived here 7mths i started noticing money was being extra charged to my account they whre charging my car without permission killed me with over draft fees then get mad when you can not pay on time employees are stealing out of cash register i even saw an employee doing a drug transaction in the parking lot they have bed bugs carpets are filthyi come to get new covers and theyre is hair all over the covers house keeping does not meet requirements when come to the area operations manager stephanie evans with these problems all she does is call the police on me constantly but her employees steal and she lets them slide when u call the front desk they do not answer theyre phone ive even stood up frontto get towels and then lady was mking wic appointment for her self they have they have roaches everywhere theyre was a rat living in my vent i asked them to remove it they never did it dies in the vent s moved rooms this place has horrible management she comes to work with disrespectful outfits on for her age short dresses and tights everyday these people sit and smoke weed out side on the whole third floor dogs run around with no leashes and they just allow it.

Unless you want to sleep on a bed of granite overnight. I had a room on the first floor. Do not stay there unless you check the quality of the bed before paying for it. My mistake was not going into the room first to test the bed out.

After getting displaced from the Extended Stay in Round Rock South, they told me that my new reservation would be at this hotel. I tried calling to confirm and kept getting their voicemail for 45 minutes. I gave up, sent an email, and tried again later in the afternoon. Someone finally picked up (Alicia) and confirmed that I did indeed have a room here. The next day (32 hours) later, I finally get an email back from the hotel manager saying,

"Sorry it took me so long to responed. Yes I have your reservation.
Brenda Rodriguez
Hotel Manager"

Long story short, this hotel is not good at answering phones or responding to customers. If you need immediate help, you'll probably be upset. If you are okay with being ignored, you'll enjoy it.

Check in was easy and painless (the helpful Alicia did a fantastic job with that). The room was... a room. Small and below average. small bed, small tv, small "kitchen", need I go on? It resembled a cheap motel with none of the touches that make great hotels great. Add to that thin walls and a nearby railroad track and you have a winner! Sarcasm of course. But at the end of the day, we were both too tired to care and passed out with no issues.

Breakfast was a lackluster coffee area with a some muffins and oatmeal bars. Don't expect much here.

Check out was quick and painless.

If you just need a place to crash, it's as good as any. Just don't expect quick responses. I won't suggest avoiding this hotel. But I probably would not stay here again unless I was absolutely desperate.