Stayed two nights over Thanksgiving. Traveling with our dog means we generally look at the La Quinta chain. Our second floor room at the rear was clean and adequate, bathroom was clean, the beds comfortable and there was no freeway noise. However while the breakfast was fairly standard the service was awful. Each morning they ran out of bread, milk, fruit, yogurt, hard boiled eggs, etc. and the staff member whose job it apparently was to keep the breakfast bar replenished displayed no inclination so to do and preferred standing around doing nothing or being absent while guests looked in vain for the breakfast fare. Check out was a farce. There was no one at reception rather a notice posted indicating staff were gone but would return. I have never previously experienced a hotel reception desk with no one there to attend to guests. It seemed a strange strategy during the peak check out time. I had to contact the hotel later and request my receipted bill be e-mailed. A comfortable hotel stay but unbelievably bad service.
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- Also Known As:
- La Quinta Inn Austin Round Rock Hotel Round Rock
- La Quinta Round Rock
- Round Rock La Quinta