Overall, very positive experience for my family of four staying at the Residence Inn Round Rock Texas. Upon early arrival we checked in early by almost 3 hours the staff was more than accommodating fulfilling this request. This is a huge help for a family traveling with young kids who need the early check-in in order to set-up their family base, so that they can begin a family vacation. We had reservations for a larger queen suite w/ sofabed for the kids. The room was clean and well laid out for all of the family to feel comfortable. The queen bed is located in a bedroom w/ a door so that adults can enjoy a little privacy even w/ young kids. The living room area was big enough for whole family to sit together and not feel on top one another and still be able to move around freely. We all liked the layout of this room and the small kitchen. The room had all the necessary kitchen appliances, microwave, stove, fridge, large coffeemaker, glassware, dinnerware, dish towels, soap, etc. The room included two tvs one in the living room and one in the queen bedroom, both flat screens allowing our family to watch separate programs.
We took advantage of the Marriott breakfast both mornings of our stay. This is also a huge plus for families as we fed our whole family a delicious hot breakfast which included numerous choices so that everyone found something they were happy with. Some options included both mornings were, scrambled eggs, sausage patties, potato pancakes, biscuits with gravy, cereal, fresh fruit, juice, greek yogurt, oatmeal along with several healthy toppings, toast, wheat or white, and muffins. The kids loved it as did the adults. The breakfast attendant took great care of the buffet breakfast and all the guests. She was more than friendly and helpful to all guests both mornings. She obviously enjoys her job and is a great asset to the hotel, give the girl a raise Marriott she is a very hard worker.
The rest of the staff was also very friendly and helpful. They too seemed happy to be part of your company and understood the importance of positive guest relations. Overall, the whole staff seems to have a I'm here to help you attitude. Thank you staff, we noticed and appreciate your dedication !!
We will definitely stay at this location again during future travels to this area. Thank you for making our family vacation so comfortable and satisfying