I recently had to find a place in Round Rock to host a mini reunion for just 10 guys coming together after 20-30 years of not seeing each other. I saw that Residence Inn had two bedroom suites and thought it would be a good place to have them congregate. Monica was very helpful in helping me set 4 up suites for everyone and even helped to get all the rooms in one area of the hotel so that we can all be together. It was even close to back door exit, so the smokers in the group didn't have far to go. She brought in a larger table from the conference room area so that we call sit around instead of the smaller tables that came with the room. With chairs from the other room, we all were comfortable in one of the suites. The kitchenette rocked to accomodate all our "spirits". It's walking distance to some great restaurants, so we didn't have to drive (trust me...we shouldn't have driven anyway!). The beds were great and I have to admit, I almost took a pillow with me, they were so comfortable!. The night shift were accomodating in helping with contacting the local pizza place for delivery and make sure we had everything we needed knowing why were there. Everyone commented it was a great setup. I'll be back!

I manage a team of 12 people and we get together several times a year for two day meetings to review our business and plan. I have now had the last 3 meetings at the Residence Inn. Monica Gayden and her team have gone above and beyond to make sure my team is comfortable and we have everything we need. They have arranged meals to be brought in and even made our reservations for dinner. My team has had only positive comments about the accomodations and the location is perfect if you have people traveling from the major Texas cities. I highly recommend the Residence Inn for a meeting or business trip. I will be planning my next meeting with the team at the Residence.

I stayed at this hotel for four months and everyday was a blessing. The staff is so amazing that I was very sad to leave. My husband and I were treated more like family members than guest. The rooms are very clean and quiet. The whole staff is amazing and their customer services skills are beyond excellent. I will stay here again upon our next trip to the Austin area.

I recently stayed at the Residence Inn in Round Rock in conjunction with a move from overseas. The staff there was fantastic! They were all very friendly, not only to my wife and I, but also to my teenage daughter and two young children. There were times when my boy (8 years old) would call down to the front desk, unbeknownst to me, for various reasons. One time he called because he was afraid he left his hat at breakfast. Not only did they pick up the hat but they knew exactly who it was for and was about to call him! In addition, i don't know of any hotels in which the staff would tell a teenager who is on the computer that her little brother called the front desk to let her know it was time for bed. I loved it! Every morning they would greet us with a "Good Morning" and every time I came in they would say "Welcome back". It's these little touches that I really liked. So, I wish the best for the staff in whatever they do, but I selfishly hope they are there when my family stays there again!