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Residence Inn Austin / Round Rock: Traveler Reviews

3.0 of 5
2505 South I-35, Round Rock, TX 78664
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Residence Inn Austin / Round Rock
Ranked #6 of 23 hotels in Round Rock
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58 reviews from our community

    Trip type
Traveler rating
    30
    18
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    1
    1
Date Rating
Round Rock, Texas
2 reviews
“Second customer meeting event even better than the first!”
5 of 5 stars Reviewed July 18, 2012

I once again decided to use the Residence Inn Round Rock and Monica Gayden and her staff to host our one day customer meeting in July 2012. They did not fail to impress - professional, responsive, friendly, attentive. If you are needing a great hotel with good ammenities for a customer or personal event, I highly recommend them.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Ask RoundRock1 about Residence Inn Austin / Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn R... R, General Manager at Residence Inn Austin / Round Rock, responded to this review
July 23, 2012
Dear RoundRock1,

We were so happy to hear you enjoyed having your meeting at our hotel, once again!
Thank you for your loyalty and trust in our services.

Monica Gayden is one of the most dedicated and service oriented Sales Manager. I could not have asked for a better team leader!

Thank you for the wonderful words. We look forward to hosting many more of your meetings and welcoming you back soon!

Livia Salinas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, FL
Top Contributor
72 reviews 72 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
“Clean, Comfortable, Convenient and affordable”
3 of 5 stars Reviewed July 16, 2012

Not a bad hotel if you need to stay close to Austin, we had business in Round Rock and in Austin so this hotel was convenient to our meetings. The staff was very nice and very helpful. The breakfast leave a lot to be desired so I would recommend just gettgin the coffee an deating elsewhere. Rooms are very clean and beds are comfortable, price seemed to be very fair as well (especially since there was free internet and good laundry facilities). Lots fo good restuarants literally next door. Be sure to check out the BBQ place across from the Home Depot called Voodoo - it was fantastic)

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JosephSloboda about Residence Inn Austin / Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence Inn R... R, General Manager at Residence Inn Austin / Round Rock, responded to this review
July 23, 2012
Dear JosephSloboda,

We would like to thank you for taking the time to write us a review.
It means a lot to our team when we receive feedback and hear our guests enjoy their time with us!

I am proud to say we do have one of the best hotels in the area. Our team strives for excellence and is always looking for new ways to exceed our guests' experiences.
Our area does offer many great restaurants that are within walking distance and we are excited about the new BBQ joint around the corner!

In regards to our breakfast, we have implemented new items and continue to ask for feedback as it only helps us improve. Please come see us again soon and give it a try!

Thank you again for your great review.
We look forward to seeing you soon.

Livia Salinas
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Austin, TX
Top Contributor
117 reviews 117 reviews
41 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
“Another Great Stay - Wonderful Staff, Great Location”
5 of 5 stars Reviewed June 28, 2012

Our second visit to the Round Rock Residence Inn proved to be as enjoyable as our last stay. This time we had a lovely one bedroom that overlooked the pool and was gorgeous at night. The room was clean and spacious as was the rest of the property.

On this trip, my daughter was able to use the pool and she really enjoyed both it and the hot tub. Next to the pool is a small basketball court that my son is hoping to use should we return soon.

The one insignificant, minor note that I have is that both times that we stayed here the scrambled eggs and potatoes seemed to be a little too spicy. They were fine for my husband and myself, but both of my kids refused to eat them on both occasions after just one bite. I hate to complain because breakfast is free, but just something I wanted to note for families with younger children (under 10). There are still lots of other delicious options though :)

Again, this hotel has a friendly staff and you are sure to enjoy your stay here as it's close to so many good restaurants and the Round Rock Express field.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 10 more reviews by BronteReed for Round Rock
Ask BronteReed about Residence Inn Austin / Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Austin / Round Rock, responded to this review
July 8, 2012
Dear BronteReed,

Thank you so much for taking the time to write such a wonderful note on our hotel!

We are so happy to hear you enjoyed your stay with us once again.
I am proud to say we have one of the best teams in the hospitality industry and thrive on exceeding our guests' expectations.

On another note, thank you for the feedback about our breakfast. We have recently changed some items and would love for you to come back and try the new changes.

Thank you again for your loyalty to the Residence Inn Round Rock.

We can't wait for welcome you back!

Livia Salinas
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Austin, Texas
1 review
“Top Notch Customer Service”
5 of 5 stars Reviewed June 25, 2012

I love this hotel. I use it for business travel but would stay there anytime. I stay there three or four times a month for an overnight stay and the front desk is so friendly. In fact, when I open the door and they see me heading to the front desk they call me by name. How they managed to remember my face out of all their guests is beyond me. They always call me when I get to my room to make sure everything is to my liking. I travel to other states and cities and usually stay where breakfast and evening hour receptions occur. This place has by far the best menu and tasting food on a consistent basis. If you are in Round Rock, you would not go wrong by staying at the Residence Inn.

Room Tip: All the rooms are exellent, new, clean and modern.
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karen P about Residence Inn Austin / Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Austin / Round Rock, responded to this review
July 8, 2012
Dear Karen P,

Thank you for your feedback! We appreciate your time and wonderful words about our Residence Inn.

We look forward to always welcoming our guests and ensuring a great experience while with us. I am happy to hear you enjoy your stay every time and really appreciate your loyalty to our hotel!

We hope to see you soon!

Thank you again,

Livia Salinas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best Hotel Stay Ever!”
5 of 5 stars Reviewed June 21, 2012

I stayed in the Hotel for a number of weeks for a business trip, and this stay was by and far the best experience I have ever had in a Hotel. The staff (house keeping, front desk, management) were beyond nice. Every time we came and went they were there with kind words and a smile.

A hot breakfast (sausages/bacon, hash browns, eggs, breakfast sandwiches, pancakes and waffles) was provided every morning. That is not including the cereal, hot coffee and fresh fruit that was left out every day. On Mon. - Thur. they serve dinner, which is a variety of different foods which is never the same including beers and wine. Ohh, and some of the best chocolate chip cookies you can imagine.

My room was also kept clean, and they also did the little things that make you think someone put some real effort into cleaning. (They even took the dirty dishes I left in the sink and washed them in the dishwasher! Seriously, who does that!

This was the best experience I've ever had in a Hotel ever, and that's saying a lot as I travel all the time. Do yourself a favor stay at the Residence Inn in Round Rock!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AJ_From_Chicago about Residence Inn Austin / Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Residence Inn Austin / Round Rock, responded to this review
July 8, 2012
Dear AJ_From_Chicago,

Thank you so much for taking the time to tell us how much you enjoyed your stay at our Residence Inn!

We know that being...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Austin / Round Rock

Also Known As:
Residence Inn Round Rock
Round Rock Residence Inn
Address: 2505 South I-35, Round Rock, TX 78664
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Round Rock
#9 Family Hotels in Round Rock
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Within walking distance to Dell World Headquarters, the Residence Inn Austin Round Rock is combines the comforts of home with excellent service. One of the best Round Rock hotels for travelers looking for extended stay accommodations, we offers spacious 1-bedroom studios and 1- and 2-bedroom suites, all with full kitchens and separate living and sleeping areas. Just off I-35, our pet-friendly hotel is convenient to Dell Diamond, the #1 minor league ballpark in the country, and Old Settlers Park, which boasts 20 baseball and 5 softball fields. Guests at the Residence Inn Austin Round Rock enjoy complimentary high-speed Internet, a complimentary hot breakfast each morning as well as a light dinner buffet Monday - Thursday. The outdoor pool/whirlpool, children's pool, BBQ area, and Sport Court at this Round Rock hotel are great for relaxing after a busy day of meetings or sightseeing. ... more   less 
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