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“Staff was wonderful!!! Very friendly and helpful!!! Hotel...” 3 of 5 stars
Review of Days Inn & Suites Round Rock

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Days Inn & Suites Round Rock
2.0 of 5 Hotel   |   1802 South IH-35, Round Rock, TX 78681   |  
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Hotel amenities
Ranked #17 of 23 Hotels in Round Rock
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142 reviews from our community

Traveler rating
    51
    26
    28
    24
    13
See reviews for
68
16
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Channing
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2013

My non-smoking room smelled like smoke and one of the bedspreads had a cigarette burn in it. Room was not very clean and needed minor repairs. Pool was filthy and I never saw anyone in it. Staff was friendly and accomodating.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryFowler, Guest Relations Manager at Days Inn & Suites Round Rock, responded to this review, June 16, 2013
We truly value and appreciate your feedback as it helps us fine tune our operations. We are currently in the process of switching management companies, and they have since enforced stricter policies on smoking. There however are times when smokers request non-smoking rooms and smoke in them. We do our best to get rid of the smoke as all rooms are sanitized and deodorized after a guest checks out. The new management is also currently ordering all new linens and duvet blankets for the property, which will resolve any linen issues for the guests. We truly apologize for any issues during your stay, but we will promise that all these will be addressed immediately. Again, we appreciate your feedback as it helps us improve our operations.
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Conway
2 reviews
2 of 5 stars Reviewed June 4, 2013

I was very disappointed in my stay at Days Inn in Round Rock and am very glad most of my trip kept me away from the facility. In my reservation of the room I had noted I would need handicapped facilities. Not only was there no facility available with two beds, the non-smoking room was immediately next to the maintenance room where workers smoked outside the door. The room reeked of stale tobacco and I had to walk thru a wall of smoke to get to the lobby or to the pool. The pool was also only open from 8am-8pm. This seems ridiculous considering the time of year and how late the sun is up. Again, I'm simply thankful most of my trip was spent in a friend's home.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryFowler, Guest Relations Manager at Days Inn & Suites Round Rock, responded to this review, June 7, 2013
I am so sorry for your bad experience with us! I have already spoken to maintenance about this. We have designated smoking areas away from the rooms but people sometimes wander off with a stick still in their hands. Should you decide to try us again please ask for Gary so that I can personally ensure you the best experience we can offer. If I am not in the shop just leave your number with the reservations clerk and I guarantee you, sure as the sun will rise, that I will be on the phone to you shortly to nail everything down.

Again, my sincere apologies. We can do better, and my apology is all the more deep and sincere because I know we usually do better than this.
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Clearwater, Florida
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 3, 2013

This was the 3rd motel in the area that I checked for a reasonable rate. Rented two rooms, for one night at $65 each. Rooms were nice, clean, bedding was good. Front desk was fine. Enjoyed the motel, and stayed an additional day. The best rate at their neighbor, Sleep Inn, was $99 each for two rooms. Will stay again at this Days Inn

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Round Rock

Address: 1802 South IH-35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Round Rock 2*
Number of rooms: 49
Official Description (provided by the hotel):
The Days Inn & Suites Round Rock is a beautiful boutique hotel in Texas with spacious rooms and suites featuring superb special packages. The hotel is located near major cities like Austin and San Antonio, Texas. ... more   less 
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Also Known As:
Days Inn & Suites Round Rock Hotel Round Rock
Days Inn And Suites Round Rock
Days Inn Round Rock
Round Rock Days Inn

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