First of all after reserving rooms by phone the day of arrival. We arrive to hotel where it takes my husband and brother in-law around 20 minutes to check in. I finally got in to find out what the hold up is and find that the people working the front desk appear to not know what they are doing. They seem to be high with glazed eyes. Being a guy in uniform and a woman in street clothes that I am not sure worked there. They appeared to be a couple. We finally get checked in and all go to our rooms. To find that they smell of paint fumes real bad and different things are missing from the room. Like a night stand and light fixtures where the paint is different. The bathroom door didn't close at first till my husband fought it and got it to part of the way. Which wouldn't have been a problem but my sister in law was sharing our room.Tired from the long trip that day I decide to shower straight off and find when I get out of the shower there is no hair dryer. So I call down to the front desk where the girl tells me she will look for one and bring one up. When she gets it to us. Keep in mind this is the girl who is not in uniform and may or may not work there. Tells me that we need to bring it back to the front desk when we are done because they only have 2 for the hotel. Just being happy to have dry hair we do as asked. So we jump into bed to find that the mattresses are hard as rocks and covered in plastic. So all night we tossed and turned and continued to be woke from plastic crinkling. The next morning we go down for continental breakfast to find there is none. So we use the discount we get with the room key and go next door to Ihop for breakfast. We all then decided that we couldn't spend another night in that place and checked into another hotel for the rest of our stay.
- Official Description (provided by the hotel):
- Our newly renovated 3 story hotel of 107 rooms situated on the Interstate 35 corridor, gives a home away from home feeling. We offer free wi-fi throughout entire hotel and in guest rooms, we have on-site self service laundry (coin operated), refrigerators and microwaves in all guest rooms as well as your furry companions stay FREE (we just require that they have a kennel, collar and leash upon check-in) and lastly, 24-hr coffee machine to access at any time. Located near an abundance of restaurants, so there is always a place to choose from to eat breakfast, lunch, dinner or even a late night snack. We also provide 2 vending machines, one with drinks and the other with snacks so you will never go thirsty or hungry. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Round Rock
- Round Rock Red Roof Inn