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All 23 Round Rock hotels

Red Roof Inn Austin - Round Rock: Traveler Reviews

2.0 of 5
1990 North I-35, Round Rock, TX 78681
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Red Roof Inn Austin - Round Rock
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Ranked #21 of 23 hotels in Round Rock
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53 reviews from our community

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Date Rating
Oskaloosa, Kansas
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“THE WORST NIGHT OF SLEEP”
1 of 5 stars Reviewed January 19, 2013

First of all after reserving rooms by phone the day of arrival. We arrive to hotel where it takes my husband and brother in-law around 20 minutes to check in. I finally got in to find out what the hold up is and find that the people working the front desk appear to not know what they are doing. They seem to be high with glazed eyes. Being a guy in uniform and a woman in street clothes that I am not sure worked there. They appeared to be a couple. We finally get checked in and all go to our rooms. To find that they smell of paint fumes real bad and different things are missing from the room. Like a night stand and light fixtures where the paint is different. The bathroom door didn't close at first till my husband fought it and got it to part of the way. Which wouldn't have been a problem but my sister in law was sharing our room.Tired from the long trip that day I decide to shower straight off and find when I get out of the shower there is no hair dryer. So I call down to the front desk where the girl tells me she will look for one and bring one up. When she gets it to us. Keep in mind this is the girl who is not in uniform and may or may not work there. Tells me that we need to bring it back to the front desk when we are done because they only have 2 for the hotel. Just being happy to have dry hair we do as asked. So we jump into bed to find that the mattresses are hard as rocks and covered in plastic. So all night we tossed and turned and continued to be woke from plastic crinkling. The next morning we go down for continental breakfast to find there is none. So we use the discount we get with the room key and go next door to Ihop for breakfast. We all then decided that we couldn't spend another night in that place and checked into another hotel for the rest of our stay.

Room Tip: Go to the La Quinta a short distance away!
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ambermarie80 about Red Roof Inn Austin - Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Stay away”
1 of 5 stars Reviewed January 12, 2013

Visited the hotel in November and stayed there for 6 days. And what an adventure. After the first day, when I got back to the hotel late in the evening, my room was blocked. The staff from front desk told me that I did not check inn and they did not reserve the room for me anymore .... and this with my stuff inside the room. I spend 30 min. trying to explain that I check inn the day before for when my reservation start. Finally got my room back. Next day the same....come on, how any times can you make the same mistake? Well in this case 4 times :), in 4 consecutive days. Than in every morning for 5 mornings I had to fight with the staff because they where charging me on the daily basis extra, not a change to be charged at the end of my staying there. It took us 2 weeks of calls to get our money back for overcharging. Bottom line the hotel it wasn't for me, there are so many other choices in Austin- Round Rock area.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask harangus about Red Roof Inn Austin - Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Still infested with Bed Bugs!”
1 of 5 stars Reviewed November 19, 2012

Made reservations 1 month in advanced for the Circuit of the Americas F1 race. The hotel is under construction to get rid of BED BUGS! Found bugs on bed spread and exoskeleton of bed bugs. Took bed bugs to the front desk and showed them. They replied that they use to have a problem, but they haven't had complaints lately and denied any kind of refund of any amount. I checked out anyway. BED BUGS WILL GO HOME WITH YOU!!

BED BUGS are nocturnal and feed on blood. Although commonly found in beds, they live everywhere. Just because you don't see them during the day doesn't mean they are not there. They have BED BUG covers on the mattresses and pillow cases. I found bugs in the dresser too. DO NOT STAY HERE!

Room Tip: Bed Bugs! Do not stay here!
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask meinbigd about Red Roof Inn Austin - Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neal P, General Manager at Red Roof Inn Austin - Round Rock, responded to this review
November 21, 2012
Being away from home often wears on a person. We strive to make your stay as cozy and comfortable as possible. We're under a new ownership and new management and take this issue seriously. After a report was made a Pest Control Inspection company was called but no sings of Bed Bugs were found on the report. We're almost done with our renovations please give a chance to provide you with the Texas Hospitality.

Thank you.

Neal Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Put it this way...we paid 80.00 and probably could have paid 60.00 and got a better looking more inviting room.”
2 of 5 stars Reviewed November 12, 2012 via mobile

Pets? Is there a size limit? We opened the door and found around a 60lb shepard walking down the hall as if on his way to get ice (if they have any) Are they cheaping out or what? cheap lighting, we had to open drapes and everyone glanced inside as they walked by, no tissue dispenser, no center table with lamp, no bed covers (just a blanket and a sheet), no shampoo or lotions, not even a hair dryer, a microwave that we had to search for an outlet to plug it, what happen to the decorative picture frames? Its really just a plain room with a bed. And, for 80.00 it should look more inviting. A home away from home. I probably would've got a better looking room at a cheaper place. Appearance goes a long way.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask vikanne about Red Roof Inn Austin - Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
1 review
1 helpful vote 1 helpful vote
“Never stay again”
1 of 5 stars Reviewed October 21, 2012

My first time staying at a Red Roof Inn. The hotel was under construction and I had to step over construction equipment to go down the hallway to my room. My room was not finished and still under construction. There were two beds each a different height than the other and the beds could have been purchased at a distress sale and could have not been cheeper material. From this experience I would never personally stay at a Red Rood Inn and will tell everyone I know of my unpleasant experience with this hotel. Dr John V Stangel

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Ask AustinDoctor about Red Roof Inn Austin - Round Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Red Roof Inn Austin - Round Rock
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Additional Information about Red Roof Inn Austin - Round Rock

Also Known As:
Red Roof Inn Round Rock
Round Rock Red Roof Inn
Address: 1990 North I-35, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 23 hotels in Round Rock
Price Range: $
Hotel Class:2 star (2*)
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