We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer Service Forgotten” 1 of 5 stars
Review of Jack & Grill

Jack & Grill
301 S Oak St, Roanoke, TX
Improve this listing
Ranked #17 of 56 Restaurants in Roanoke
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Justin, Texas
Contributor
11 reviews 11 reviews
11 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Customer Service Forgotten”
1 of 5 stars Reviewed August 11, 2013

My wife and I visit the roanoke strip often we decided to stop at jack and Grill, it was late 9:45pm we went inside and first thing te greeter said was the kitchen was closed. The sigh on the door said closed 11:00pm. we decided just to drink a beer so we sat down all of the staff was busy cleaning not even paying any attention to us. A group of working were playing behind the bar we flagged someone down and ordered some drinks. We watched a group of six came in and sat down and was handed menu's. 15 minutes had passed and no drinks we waited and watched no one seemed to care at all. But the group of six got service I guess they were friends.We had enough and got up as we we leaving the male behind the bar with crooked hat starting laughing and said oh well we lost that business. We will never go back to tht place and i promise you we will tell all of are friends also

  • Visited August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

19 reviews from our community

Visitor rating
    6
    9
    1
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Contributor
17 reviews 17 reviews
15 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great Food and even better service”
5 of 5 stars Reviewed July 19, 2013

Great little local place to go watch a game, drink a cold beer and have some really great food.
Locally owned and managed. This will be your place to start hanging out .

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roanoke
Contributor
13 reviews 13 reviews
8 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good beer and food”
5 of 5 stars Reviewed May 28, 2013

Has tons of microbrews on tap and many more in the bottle. Food selection was a little sparse at first but recently has expanded to be more of a place to feel like you had a meal and not just barfood snacks. Excellent wings and pulled pork nachos. Friendly staff.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
22 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Jack&Grill...Great Beer Selection, Service and Food”
4 of 5 stars Reviewed May 7, 2013 via mobile

Next time your in or passing through Roanoke, TX be sure to stop for a cold beer and wings at Jack&Grill. Andy, Jonathan and team will make sure you're taken care of!

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
“friendly service but food was bland”
2 of 5 stars Reviewed March 21, 2013

We tried this place out cause it was new and reviews said it was a good place for kids. It was a good place for kids cause families filled the tables, which was great cause I had my two littles with me and my husband. I had the bland turkey burger and my husband had the fried chicken witht he jalapeno gravy which he decribed as a cheese sauce. We decided we will not be returning to Jack and grill.

  • Visited March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Jack & Grill also viewed

 

Been to Jack & Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Jack & Grill, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.