I do want to address the 2 negative comments first. NE, the website has been posting they are no longer taking reservations, but you chose to ignore the postings, so you are retaliating by posting a negative and then voting yourself a "helpful" vote. For the folks posting from South Africa, they were obviously confused and did not stay at the Great Oaks. Let me further clarify that I have no ties to this property or the owners, but I have inspected this property a few times since 2007. I am not a fan of the Houston area, but this place has always been kept very clean and up to date, it is one of the nicest facilities in the Houston area. I was given a tour on each of my inspections (for my company) and I do know that several of our officers were here over the years and all their comments were top notch, otherwise we would not have sent several of our execs back to this facility. I was very impressed by the overall operation, the attention to details, and the pride exhibited by those who were running the place as well as those who worked the events. The feedback from others who were staying there as I was doing my inspections also indicated 5 stars. I'm sorry these people are bowing out of the business, but they have placed it up for sale. Shame on NE for posting negative comments about customer service when the website had listed "not taking any new applications" before this person filed their comment. The South Africa comment was directed at the wrong business because their comments did not ring true (based on my observations while inspecting the facility), I'm just surprised that the rebuttal was posted almost 2 years later. Since I received direct feedback from each of our execs, I will rate the business as a finishing touch, even though they are no longer in the business.
- Official Description (provided by the hotel):
- For a romantic getaway with a jetted tub for two, a fireplace and a full breakfast, or the perfect location to relax when visiting the Richmond, Sugar Land, or Houston area, come to historic Great Oaks Manor. Built by Clement Newton Bassett who fought in the Civil War, this grand home is full of history on two acres of century-old oak trees. "Southern Grace and Charm with Texas-size Hospitality!" ... more less