We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not bad for the price” 3 of 5 stars
Review of Holiday Inn Dallas-Richardson

Save Saved
You added Holiday Inn Dallas-Richardson to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Dallas-Richardson
3.0 of 5 Hotel   |   1655 N. Central Expressway, Richardson, TX 75080   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #12 of 18 hotels in Richardson
Oklahoma City, Oklahoma
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Not bad for the price”
3 of 5 stars Reviewed June 21, 2013 via mobile

We named our own price and got the room for $44 and its a pretty clean building. They have a pool inside and outside but we did not use them. The gym is nicer than other cheaper hotels I've stayed at. When we first checked in, we had a room with two twins, but the lady at the desk said she would switch us to a king room, which was nice since it was my boyfriend and I that were staying in a room together. She was very nice and happily switched us. The only thing I didn't really like is the be is not as comfortable as it looks and on the king bed you get 4 tiny pillows instead of king size. So it's hard to sleep on a tiny pillow when you are rolling in your sleep unless you line up all the pillows in a row. It was nice having free Internet. We did eat at this hotel but we drove to House Cafe which is only 6 minutes away and ate breakfast. They give you big portions for the price.

All in all this is a good value for the price we paid.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, June 24, 2013
Thank you so much for taking your time to respond and give us your feedback regarding your recent stay to the Holiday Inn-Richardson. We are very glad that your expirence was a pleasurable one and hope that you will use us as your preferred hotel whenever in the Richardson/Dallas area. It is our goal to always surpass your expectations when staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

72 people have reviewed this hotel

Traveler rating
    19
    26
    18
    5
    4
See reviews for
15
6
6
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
  • Any
English first
Beaverton, Oregon
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 19, 2013

I reserved a standard room and neither the bedroom nor the bathroom were cramped. The wireless was good but at midnight on the first night of my stay, the wireless stopped working for myself and my many business associates for the evening. On the other side, I pointed out that the in-room coffee maker was broken in my room and the staff was very attentive to replacing it with a working one. The location is convenient, right next to the US75 highway, although this means that there are really no restaurant options within walking distance. This means that unless you drive someplace, you are stuck with the hotel restaurant, which isn't too bad, although the service was "relaxed." The breakfast buffet is a reasonable value with cook yourself waffles and cook-to-order eggs plus fruit, cold and hot cereal and a few other hot items. There is a Starbucks just down the road which is a major plus.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, June 20, 2013
Thank you very much for staying at the Holiday Inn-Richardson during your recent visit to Dallas. You will find that all of our guest rooms are spacious and comfortable and notably larger than average. It is our utmost priority to resolve any issues or concerns our guest may have during their stay in an efficient and timely manner. Information on local restaurants including menus and delivery options can always be obtained at our front desk, our staff is here to assist any needs you may have. We always appreciate learning about anything we can do to improve the complete satisfaction of each and ever guest that we have the pleasure of accommodating!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Rico
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 18, 2013

I passed through the hotel for a week traveling for business and didn’t have any problems. Interaction with staff was minimal and was a neutral experience, neither good nor bad. The room was fine. I thought the placement of the sink was awkward and restricted movement but the separate room for the toilet and shower was spacious. The hotel grounds with the statues and decorations were different and nice. The hotel hallways were very hot but I’ve noticed that with other hotels in the area. For people who like to work out, their gym is one of the best I’ve seen in a hotel even without having free weights. I wouldn't pay full price for a room but with a discount or successful bid it is worth the money.

Room Tip: 2nd and 6th floors are executive floors.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, June 20, 2013
On behalf of the management and staff of the Holiday Inn-Richardson we sincerely appreciate your taking the time to review our hotel after your recent stay. We do take pride in our state of the art fitness center and hope that it will be one of the many reasons that you choose our hotel as your "home away from home" during any future trips to the area. Please know that we are always striving to exceed our guests expectations in service and amenities here at the Holiday Inn-Richardson.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vidor, Texas
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed there with a group block. They allowed a late arrival, and the person at the front desk was very friendly and helpful. The room was spacious and modern. The breakfast was good. The kids really liked the brass animal replicas that are scattered around the property.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, May 15, 2013
We would like to thank you so much for your review. We are also happy to hear that your group enjoyed the stay! We do our best to exceed every guest expectation to give the best customer service experience. We are looking forward to see you on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford
Top Contributor
213 reviews 213 reviews
88 hotel reviews
Reviews in 124 cities Reviews in 124 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed April 11, 2013

The room rates are good for the area. Average hotel with average service. If you are traveling for business you will find the Richmond Holiday Inn a good place to stay for the price. Nice breakfast buffet with a good selection for all tastes. The rooms are comfortable and clean. They have a shuttle service to get you and from area restaurants. If you choose to use the shuttle service be warned that it is unreliable. No eating establishments within close walking distance. If you do have any problems during your stay, the General Manager will make sure they are corrected and your stay will be pleasant. Overall a good value.

Room Tip: Ask for a room away from the highway noise since the place sits close to the highway.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, April 16, 2013
Thank you so much for your review. We strive to give every guest excellent service. We are looking forward to see you on a future stay here with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

I have been using this hotel for 5 years for business travel in the Plano / Richardson area of Dallas.
Pros- friendly staff, room quality good, breakfast buffet - with omelett bar (free for gold priority and above), easy access to central Hwy (75). price $$$.
Cons- ok dinner restaurant, lounge is just ok, (but other good restaurants nearby)

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, April 11, 2013
Thank you for your recent review for staying with us! We are happy that you consider us your home away from home! We strive everyday to provide great customer service and value all of our guests. We look forward to seeing you on your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 5, 2013

Based on previous reviews,my expectations for this hotel was very low. But, the price was excellent and it's location was very convenient for my business trip. However, I was pleasantly surprised upon arriving at the hotel. The lobby was nice. The staff was very friendly and accomadating. The rooms were quite comfortable. I was very impressed. I would stat here again without any hesitation. A job well done to the staff of this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amjad A, General Manager at Holiday Inn Dallas-Richardson, responded to this review, April 8, 2013
We would like to thank you so much for your review. We do our best to exceed every guest expectation to give the best customer service experience. We are looking forward to see you on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Dallas-Richardson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Dallas-Richardson

Address: 1655 N. Central Expressway, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 hotels in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dallas-Richardson 3*
Official Description (provided by the hotel):
The Holiday Inn Select Dallas/Richardson Hotel, a Quality Excellence Award Winner for 7 consecutive years, is a 220 room, full-service hotel. 100% non-Smoking.Guest room amenities include complimentary high-speed Internet access, both wired and wireless; 84 TV channels with HBO; free local and toll calls; and our new shower amenities. What's new? adjustable shower-head and rounded shower curtain/rod. Our executive level rooms now have an in-room safe and brand new pillow-top Posturepedic mattresses, refrigerator, robe and turn-down service. The 24-hour business center: computer, copying, and printing.Hotel amenities: restaurant/lounge with happy hour M-F, 4-7 PM, with reduced prices and free hors d'oeuvres, fitness center w/Nautilus equipment, indoor/outdoor pool, and laundry facility.We are located in the heart of the Telecom Corridor, on N Central Expwy (Hwy 75) and Campbell Rd. From 635; take 75 N. Exit Campbell Rd-(#26); U-turn and go south on Central Expwy. 1/2 mile S of Campbell. Nearby attractions: downtown Dallas: JFK Memorial, the Arts District (over 160 museums, galleries, and artistic attractions!), Collin Creek Mall 1 mi. north of us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Expedia, Travelocity, Booking.com, Orbitz, Tingo, BookIt.com, Despegar.com, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Holiday Inn Dallas-Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Select Dallas - Richardson Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Dallas-Richardson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.