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“A Standard Courtyard with Nice Service” 3 of 5 stars
Review of Courtyard Dallas Richardson at Spring Valley

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Courtyard Dallas Richardson at Spring Valley
3.0 of 5 Hotel   |   1000 South Sherman, Richardson, TX 75081   |  
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Ranked #3 of 18 Hotels in Richardson
Dallas, TX
Top Contributor
77 reviews 77 reviews
72 hotel reviews
Reviews in 56 cities Reviews in 56 cities
74 helpful votes 74 helpful votes
“A Standard Courtyard with Nice Service”
3 of 5 stars Reviewed December 27, 2012

It is a very standard Courtyard with a few surprises - 1. A microwave and a good-size fridge in the room; 2. I asked for a room change and the clerk agreed to it without any fuss; 3. The TV did not work and within minutes of reporting the issue, a lady came to fix it.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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93 reviews from our community

Traveler rating
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    12
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Washington
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 21, 2012

Several of us stayed at this property in mid-December on business close to the hotel. It delivers what Courtyard promises--speedy check-in, well-trained and friendly staff, comfortable rooms, reliable (and free) wi-fi, and design that allows guests to relax and work in peace and quiet. The rooms and bathrooms are large, the work space is well-designed, and the layout is easy on guests. There is coffee available in the lobby all day. They do not have the Bistro concept (yet?). The manager overseeing food and beverage was terrific. Rates were terrific, too.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bartlesville, OK
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 7, 2012

Reservations in advance; quick check-in. On the Courtyard reservation web site, we were asked what kind of pillows we wanted in the room. We answered foam. We were also asked what floor we preferred; we did not reply. At check-in, I was asked what floor I wanted to be on. I answered the 3rd thinking it would be quieter. We did not have foam pillows; a room with foam pillows was not waiting for us. Otherwise, check-in went fine. This property has elevators.
Rooms were fairly large; small towels in the bathroom and only 3 towels for 3 people. The room was quiet; the entire hotel was quiet. All equipment worked properly. We just wished we would have had the foam instead of feather pillows.
We stayed here 2 nights. The first morning, we slept in until we happened to wake up. The second morning, the alarm clock sounded at 6:30 AM; we did not set the alarm!! Who did??
The hotel offers a breakfast buffet for about $10 or we could order ala carte. We ate at an IHOP on west side of US-75 service road one morning and a Waffle House near the hotel on the second morning. Both meals were under $10 per person.
Overall, a very good hotel room for the price. We paid a Senior Rate of about $65 before taxes which is very reasonable for the quality and size of the room and its location in a major metro area. I would stay here again as well as the Courtyard a few miles north on US-75 just off Campbell Road. Both are excellent with great room rates; just no breakfast included.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, Florida
Top Contributor
73 reviews 73 reviews
59 hotel reviews
Reviews in 59 cities Reviews in 59 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 23, 2012

Hilton Brand Properties are my first choice as I stay with them 100+ nights a year, but have been trying some Marriott Properties recently so I thought I'd give Courtyard a try...

You can't beat the rate...$51.00 a night! That's normally close to roach motel type rates but not here. You cannot beat it for the price.

The room was clean and layout was nice. While something small, I love that most Marriott properties have plugs readily available in easy to reach places, like the night stands. I get so sick of moving furniture to find a plug! Nice to have plenty of desk space and plugs for all your devices.

Bed was comfortable, AC worked like it should and the room was quiet, no noise from other rooms. Nothing bad to say...

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2012

It's amazing how consistent that the Marriotts can be. Nice quality rooms where everything works and everything's clean. As a traveler you can't ask for more than that from a bargain like this. Don't expect great views off your balcony or a well-stocked mini-bar.
My one complaint with Marriotts in general: Be up front about your internet connections! Free WIFI means FREE WIFI, don't give me WIFI Lite (it said for email=totally worthless) and make me pay for the regular version.
Other than that big thumb's up!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 10, 2012

We have stayed at this hotel many times as we have family in the area. The weekend rates are unbeatable. Try for the rates which include breakfast, as they still have a full breakfast buffet. Thankfully they have not installed the Bistro concept yet, and I hope they never do. The front desk staff are unfailingly polite and helpful. Michelle, who is one of the managers, also runs the breakfast buffet; she is a gracious and charming host. She gets to know all the guests, and recognizes her repeat customers. Housekeeping is good, and they pass my "behind the door" test, cleaning behind the bathroom doors, which is often overlooked. There is a Chilis within walking distance, end of the parking lot, and a CVS pharmacy at the other end. Hotel has very easy access to 75. The hotel is looking a bit worn in spots, but in no way rundown.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middle of Nowhere, USA
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 5, 2012

Wow did we get a great rate on this place for a July weekend. We got a $61 rate through marriott.com and got a $25 Mastercard gift card when we checked out! The hotel's location is within striking distance of really anything you'd want to do in the Dallas area. The rooms are spacious enough and the bathrooms are fairly nice, as well. The common areas have seen better days but are by no means trashed. The weird thing was the refrigerator in the room: definitely an after thought as it was beneath the sink and it seemed like they got it second-hand at a garage sale; just a little 2 foot cube. Also odd were the two types of internet: free and pay-for-speed. If this was some four-star hotel in downtown Dallas I would expect to have to pay for internet, but not at a random Courtyard in Richardson. Lastly, and this continues to disappoint me about all Courtyards, it would seem, is the fact that they charge for breakfast. All in all, the hotel was nice, in a great location, and had a great price, just some little oddities that could be easily fixed to make this a five-star-worthy rating.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas Richardson at Spring Valley

Address: 1000 South Sherman, Richardson, TX 75081
Location: United States > Texas > Richardson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Richardson
#8 Business Hotel in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Richardson
Richardson Courtyard
Richardson Marriott

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