We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Dallas / Richardson: Traveler Reviews

3.0 of 5
1001 W Pres George Bush Tpk, Richardson, TX 75080
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 25%
Hilton Garden Inn Dallas / Richardson
Ranked #1 of 19 hotels in Richardson
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

123 reviews from our community

    Trip type
Traveler rating
    90
    24
    6
    2
    1
Date Rating
Burleson, Texas
1 review
“Beautiful hotel & clean! Staff was very kind. Will definately stay here again! 5 rating! =)”
5 of 5 stars Reviewed February 20, 2013

Staff was very kind. Will definately stay here again! 5 rating! =)
Bathrooms were very clean & had very nice shower. Pool was neat & indoors so you can swim anytime. Did not get to eat in the restaurant but it smelled great on the way out!

Room Tip: they all were great. we were here with a group/team for wrestling and had several rooms, suites. a...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kwallace0325 about Hilton Garden Inn Dallas / Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
February 22, 2013
I'm so pleased to hear you enjoyed your stay with us, and so appreciate the great review! I hope your wrestling team had a successful trip, and it sounds like you all had an opportunity to try out our indoor pool. And definitely make a point to try our restaurant next time: our house-made applewood-smoked bacon is a breakfast must!

Thanks again for the great feedback, and we hope to see you again soon!

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
“A great place in North Dallas.”
4 of 5 stars Reviewed February 17, 2013

Had a great stay at the Hilton Garden Inn. I was pleasantly surprised by the modern lobby. The room was really spacious including a small fridge (doesn't get very cold but good for water, soda). The bed was really comfortable and the bathroom was a good size- not cramped.

The breakfast in the restaurant has a lot of variety& you can order from the menu or grab what you would like for a faster start. One thing to note- they do not serve lunch.

The location is great if you need to be in North Dallas/Richardson/Plano but it is sort of off by itself. It is pretty easy to get to off the freeway.

The service was super helpful. I guess you could sum it up as a very easy place to stay. I would stay again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask guy4travel about Hilton Garden Inn Dallas / Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
February 19, 2013
Thanks for the great review, and we're delighted to hear we were a "very easy place to stay'! My team and I work hard to make every guest's stay as convenient and comfortable as possible, so it's always nice to hear feedback such as yours.

Thanks again, and we look forward to seeing you again soon!

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very accommodating! We felt comfortable and well care for and we would definitely go back!”
5 of 5 stars Reviewed February 14, 2013

We felt comfortable and well care for! We stayed here because it was close to our business meetings. We stayed an extra day because we wanted to tour Dallas. This is a fine hotel and we would definitely come again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jkracker about Hilton Garden Inn Dallas / Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
February 19, 2013
Thanks very much for the great review, and we're so glad you enjoyed your stay with us - even staying an extra day to tour the area! There's a lot to see and do, all within minutes of the hotel, so we're glad our location was convenient for you.

Thanks again, and we look forward to welcoming you back!

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
“Convenient hotel for a business visit”
4 of 5 stars Reviewed February 5, 2013 via mobile

Stayed in the hotel during a business visit. The location, although handy for business locations, is nowhere near any other facilities such as restaurants etc. the hotel is fronted by a very busy highway which provides a 24/7 background noise and makes any foot access to other facilities impossible
In house restaurant is very basic and is less than flexible in providing meals of the menu.
Breakfast is very basic although cooked items are available on request

  • Stayed February 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bensil about Hilton Garden Inn Dallas / Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
February 7, 2013
Thank you for posting your review, and we appreciate you choosing our hotel during your recent trip to the area. I've forwarded your comments to the restaurant team so they can look for opportunities to improve their overall service and offerings. Also, we do offer a complimentary guest shuttle for off-site visits to nearby shopping and dining; our front desk team would be happy to arrange shuttle transportation for you. Additionally, if there is anything else we can do to make future stays more enjoyable, please do not hesitate to ask - we will always do our best to accommodate you.

Thanks again, and we look forward to welcoming you back to the Hilton Garden Inn Dallas/Richardson.

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas, United States
1 review
“A weekend retreat with family and friends”
4 of 5 stars Reviewed February 5, 2013

The hotel rooms are excellent, beds are awesome. The overall experience with the rooms was excellent. Everything was very clean and I felt very safe. The staff is amazing, except a little misunderstanding with the manager. This facility is almost new and very comfortable. You really feel like home.

Room Tip: The suites are very comfortable and with lot of space.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Marie R about Hilton Garden Inn Dallas / Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
February 7, 2013
Many thanks for the great review, and we're so glad to hear our hotel "really (felt) like home"! We all work hard to ensure all of our guests have an enjoyable, relaxing stay, and always enjoy hearing when we've hit the mark.

I've forwarded your comments to the rest of my team, as they'll enjoy the great feedback. Many thanks again, and we look forward to welcoming you back soon!

Sincerely,
Terry Martinez
General Manager, Hilton Garden Inn Dallas/Richardson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtyard Dallas Richardson at Spring Valley
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Richardson
Trendy
Homewood Suites by Hilton, Dallas-Frisco
Homewood Suites by Hilton, Dalla... 5.0 of 5 stars 91 reviews
Family-friendly
NYLO Plano at Legacy
NYLO Plano at Legacy 4.0 of 5 stars 279 reviews
Romantic
The Westin Stonebriar
The Westin Stonebriar 4.5 of 5 stars 187 reviews
Luxury
Hotel Palomar Dallas - a Kimpton Hotel
Hotel Palomar Dallas - a Kimpton... 4.5 of 5 stars 479 reviews
Show Prices ABS:HotelCheckRates-d814669?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d817538?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d209571?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d602600?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Richardson
HYATT house Dallas/Richardson 4.0 of 5 stars 46 reviews Hyatt Regency North Dallas/Richa... 4.0 of 5 stars 124 reviews Doubletree Dallas / Richardson 4.0 of 5 stars 90 reviews Renaissance Dallas Richardson Ho... 4.0 of 5 stars 144 reviews
Show Prices ABS:HotelCheckRates-d109040?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225768?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d99376?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224126?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 19 hotels in Richardson, ranked by popularity

Been to Hilton Garden Inn Dallas / Richardson? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Dallas / Richardson

Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Dallas
Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Region: United States > Texas > Richardson
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Richardson
#1 Family Hotels in Richardson
#1 Business Hotels in Richardson
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Priceline, Expedia, Booking.com, Venere, Hotels.com and HotelsClick so you can book your Hilton Garden Inn Dallas / Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Dallas / Richardson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Dallas / Richardson
Enter dates & see best prices* (from our partners)
Show Prices