Stayed in the hotel twice within short two weeks break. My return was influenced by very good experience during first stay, however it wasn't so good the second time. First at time check in, I was recognised as Platinum Hyatt club member and was offered vouchers compensating lack of lounge (by the way during booking at Hyatt website it still advertises there is a lounge although I was told it does not exist for few months now). Vouchers offer appetiser in bar and one free drink. Staff at bar is very helpful and walking extra mile to make you feel comfortable. Second stay however there was no any vouchers and the lady at checkin was surprised and unaware of any vouchers. She said she will check and come back, she never did. Rooms are nice, spacious and tidy. Bathrooms little rusty and would benefit of having a proper shower instead of rather old and uncomfortable bathtubs. There was a problem during second stay with lack of amenities. Reported and improved for one day then the same. Breakfast is unforgettable experience due to fantastic service. Two older ladies (sorry forgot the names) greet guests and make sure you feel comfortable. I was particularly surprised when they recognised me on the second visit. That is what makes people feel like home. Hotel has a nice, but small outdoor pool and gym facilities open 24/7. Gym is small but well equipped. One of the biggest problems is finding a parking lot, specially in the evening. It took me some 15 min. every night to search for available space. This may be due to some conventions often held at hotel with a lot of visitors. Otherwise hotel is nice and quite modern, well maintained and rather good location close to Dallas and other business parts of the area.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hyatt Hotels Corporation, Hotels.com, Cheap Tickets, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hyatt Regency North Dallas/Richardson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency North Dallas/Richardson Hotel Richardson
- Hyatt Regency Richardson
- Hyatt Richardson
- Richardson Hyatt