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“Excellent, comfortable and clean hotel in North Dallas” 4 of 5 stars
Review of Renaissance Dallas Richardson Hotel

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Renaissance Dallas Richardson Hotel
4.0 of 5 Hotel   |   900 E. Lookout Drive, Richardson, TX 75082   |  
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Ranked #4 of 18 hotels in Richardson
Arlington, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Excellent, comfortable and clean hotel in North Dallas”
4 of 5 stars Reviewed March 9, 2013 via mobile

My wife and I stayed here on March 7th. The hotel is located at Galatyn parkway more or less, east of Central Expressway. The lobby is nicely appointed, if a little cryptic at first.

We had a room on the tenth floor, near the top. There was no refrigerator, but we managed fine with an ice bucket and a point of ice cream. The TV was a bit small.

On the positive side, the bathroom was nice and reasonably large, the bed and piloted were quite comfortable (Marriot has this nailed, in my opinion), and the room decor was excellent.

A request for extra tea bags and spoons foutre the ice cream was answered promptly by room service. Everyone we encountered was friendly and helpful.

I would rate this hotel equal or better to the Omni in downtown Fort Worth, which was our last stay.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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227 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Kansas City, Missouri
Top Contributor
123 reviews 123 reviews
36 hotel reviews
Reviews in 55 cities Reviews in 55 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 26, 2013

I never know what to make of Dallas, It doesn't make sense to me because there appears to be business and hotels everywhere. In this case the Renaissance was wonderfully located. They were extremely responsive to my requests when I checked in, and the room was spacious.

The exercise facility was very good. I did not eat anything in the hotel, so I cannot comment on that.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 25, 2013

Hotel is extremely clean and a great value. It is located directly at a light rail stop so it is convenient for the business traveler that needs to get into downtown. The interior is an open lobby with all doors open to exposed hallways. Surprisingly quiet despite this layout. The best suite in the house is good and very cheap. It is not luxurious, but it is a great value. Everyone was friendly and efficient.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, FL
Top Contributor
171 reviews 171 reviews
64 hotel reviews
Reviews in 44 cities Reviews in 44 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed February 24, 2013

I rarely give 5 star reviews but I feel this hotel deserves it.

I had business in Garland and this hotel was pretty convenient. The location was great, just a short drive to work. And easy access on/off I-75.

The hotel itself was fantastic. Great lobby, nice bar, food options. Parking was in a garage across the driveway. Easy in/out access.

The rooms were as comfortable as any room I've ever stayed in. Large and clean.

The front desk was VERY helpful as well.

Nice concierge lounge as well.

If I am in Garland/Richardson again on business or pleasure, this will be my first choice.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed here over the weekend for two nights. Arrived extremely late and front desk staff was great to get us (10 rooms) to bed as quickly as possible. Breakfast was a bit expensive for what was offered, so if i stay again i think I'll give that a miss.
I recommend staying here!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed February 16, 2013

First off hotel is in need of an update, you couldnt tell this from the lobby and their public areas but once in the room it is different.

Checkin was a breeze, staff was friendly and nice. Lobby area and restaurant is great and very inviting. Had to pay for parking, $11 self park in the garage across the hotel less than a 100ft i believe. Room was clean, beds are comfy, AC worked great. Ordered room service and food was delivered promptly. Breakfast was delicious and lady that delivered it was very friendly and nice. All the staff we met were friendly with a smile and greeted us. This is a great hotel to stay at if you are in the area and i will definitely come back for another stay.

Ps. Dart rail is right beside this hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 8, 2013

Stayed here when they were working on our house. It's right on the rail if you want to take it into downtown Dallas. The room was amazing! Loved the floor to ceiling windows and the unique shape of the room. Would definitely recommend this hotel.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Dallas Richardson Hotel

Address: 900 E. Lookout Drive, Richardson, TX 75082
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Richardson
#5 Business Hotel in Richardson
#5 Family Hotel in Richardson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Dallas Richardson Hotel 4*
Official Description (provided by the hotel):
Renaissance Dallas Richardson Hotel located right off of Hwy 75 North bound at the Galatyn Park (DART rail)exit and next to The Eisemann Center. Right in the center of the Richardson telecom corridor. Modern ecletic decor featuring hand blown glass work by atrist Jim Bowman. AAA Four Diamond Hotel with all of the expected amenities and services of a Renaissance. A warm Texas hospitality through out the hotel and expert Navigators to help you to "Live Life To Discover." ... more   less 
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Also Known As:
Renaissance Richardson
Richardson Renaissance

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