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“An absolute dump!” 1 of 5 stars
Review of HYATT house Dallas/Richardson

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HYATT house Dallas/Richardson
3.0 of 5 Hotel   |   2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)   |  
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Ranked #9 of 18 Hotels in Richardson
Austin, TX
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
118 helpful votes 118 helpful votes
“An absolute dump!”
1 of 5 stars Reviewed October 24, 2006

What a dump!!!! Worn carpet, chairs with body fluids (?), showers with no pressure, paper-thin walls, hard-as-brick pillows, hookers, johns, etc., etc...

After ACCIDENTALLY booking this hotel thru Hotwire.com, I may never even use Hotwire again. This place is the pits. I wouldn't stay there again if I were paid $1000. STAY AWAY AT ALL COSTS.

Oh, and I had to beg* for another room when I discovered there was no shower pressure (*even though the parking lot was 90% empty!).

  • Liked — Nothing
  • Disliked — Filthy
  • Tips/Secrets — Avoid at all costs
  • Stayed October 2006, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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    7
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See reviews for
39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed March 16, 2006

This is a filthy hotel with a terrible staff! Remind me what a mistake I made every time I see my credit card statement! Old, nasty, smelly, simply Gross!

  • Stayed February 2006, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed November 16, 2005

Stayed one night at the Bradford Homesuites, and cannot recommend it highly. They say that their competition is the Hilton Homewood Suites in Plano, but they aren't even in the same category. Expedia rates this as a 3 star hotel, but I would give it 2 stars tops. The mattress was outdated, hard, and basically pretty uncomfortable. The breakfast is not even worth calling a breakfast. The after hours wait staff were rude and inflexible. I asked to speak with a manager, and was told that I'd have to wait until the morning. The construction in general is shoddy: the room doors are thin and the windows are cheap so you get lots of noise from the hallway and the highway (I-75), and cold air that blows into the room. The room in general was cold, unless you really cranked the heat.(The heat didn't kick on at midnight in my friend's room, so she didn't have this option). For reasons that I fail to understand, they have a sign posted that says they don't accept cash. (Are they worried that the cash gets stolen by the staff?) Need I say more?

  • Stayed November 2005, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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