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“good quiet location” 4 of 5 stars
Review of HYATT house Dallas/Richardson

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HYATT house Dallas/Richardson
3.0 of 5 Hotel   |   2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)   |  
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Free Breakfast & WIFI
Ranked #8 of 18 hotels in Richardson
Cameron Park, CA
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“good quiet location”
4 of 5 stars Reviewed October 10, 2012

We spent one night at the Hyatt House Dallas/Richardson. The staff were very friendly and we didn't experience any problems. The hotel is away from any traffic noise but very close to the freeway so it's convenient to get around to restaurants or other city destinations, yet nice and quiet with no traffic noise in the room. Our only complaint is that we were given a room next to the elevator and could hear it when it stopped on our floor. The breakfast was fairly good but unfortunately we got there during the last hour and some items were no longer available (like biscuits and gravy) but we still found enough to satisfy our needs. Room was nice, clean and we had no problems with it. We used the business center and found a pc available whenever we needed it.

Room Tip: Ask for a room that's not right next to the elevator.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark L, General Manager at HYATT house Dallas/Richardson, responded to this review, October 15, 2012
Thank you for your review! We have invested in a lot of landscaping to mitigate the highway noise and I am glad you noticed how close the highway was and how quiet it is here. If you will email me your full name at mark.luther@hyatt.com, I will note your profile so the next time you are here we do not place you next to the elevator. We also have our elevator inspection in November and I will see what they can do for us to ensure that we solve this problem. We look forward to hosting your next stay while in Richardson, and we will have the breakfast problem fixed today!! Thanks again for your review!!
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Reading, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2012

We would like to thank Lyn, Sandra, John, Eddie, Jeremy, David and the cleaners for an absolutely amazing time. Everyone was extremely helpful and we felt we were among friends. The hotel and apartment were ALWAYS clean, the pool well maintained – professionalism was there throughout the hotel. We were there for 14 days and not once did the quality slip – WE WOULD DEFINITLY USE THIS HOTEL AGAIN and if we could we would GIVE IT A RATING OF 6! We are back in England now, missing you guys and Texas!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark L, General Manager at HYATT house Dallas/Richardson, responded to this review, October 4, 2012
THANK YOU, THANK YOU, THANK YOU!!! I have posted your comments for all our team members to see and I will read it at the next employee meeting!! It is comments like yours that make us stronger as a team to provide the best service we can. Thanks again for your excellent comments and we will see you the next time you come back to Texas!!!

Mark Luther
General Manager
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Mobile, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2012

I came here on a business trip and I had a blast here and enjoyed everything that was offered. Lke the other responders, the suite was just like an IKEA catalog, lol. The environment was awesome because I was comfortable and the people are super nice. Everything was clean and unexpected. Whenever I come back in Dallas I'll be sure to check in here!

Room Tip: I stayed in a corner suite and found no issue at all, it was the perfect space for a couple or compa...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark L, General Manager at HYATT house Dallas/Richardson, responded to this review, October 4, 2012
At Hyatt we strive for our guests to always have the best possible experience while they stay with us. I am pleased to hear that you had such a wonderful stay, and I love IKEA too!!

Mark Luther
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 23, 2012

My room looked like it was straight out of an IKEA catalog!
The rooms are HUGE, newly renovated and are like a contemporary apartment!
Definitely had more of a "homey" feel as opposed a typical hotel room.

Stainless steel fridge, dishwasher, microwave, toaster etc.
Check-in lady was really friendly and personable.
Great location but set far enough back that I didn't hear the highway noise.
They have social hour in the evening with FREE food and beer/wine.
Also, a free breakfast. Free Wifi that's shockingly fast. Flat screen TV w/ gobs of channels AND a DVD/CD player!

There were some cons though but not a big deterrent overall.
The AC kept turning off automatically. Not sure if the people above me were fat folks or what, but they were seriously heavy-footed. It sounded like a horse was above me - so get a top floor, for sure!

I would stay here again and highly recommend this place to others - especially longer term travelers as this place feels like home!

Room Tip: Stay on the top floor!
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark L, General Manager at HYATT house Dallas/Richardson, responded to this review, October 4, 2012
WOW, what a great comment, perfect sales pitch!! Everything we do, is to make our HYATT house feel like your house, with all the comforts of home. Our team members take great pride in the service we provide and it is comments like this that make it all worthwhile. Thank you again for the great review and I am glad you enjoyed your stay with your family!

Mark Luther
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norman, Oklahoma
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2012

We stayed here for a weekend trip to visit our grandson. We stayed in a 1 bedroom suite. Very nice. Bed was comfortable and both the living area and bedroom had flat screen tvs. Suite also had full kitchen. Handy. The property was very well kept and suite was very clean. Even though this property is next to the Central Expressway in Dallas, there was NO highway noise in our room.
Also, the continental breakfast was great. Much better than most hotels. There was lots of choices of hot items, fruits, cereals, etc.
We enjoyed our stay and would stay there again.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Arkansas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2012 via mobile

Great check in all needs met beautiful room clean the only con is small area around the bed u kinda laying in the tv very close but the quiet and easy access to freeway I would stay again.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
107 reviews 107 reviews
15 hotel reviews
Reviews in 52 cities Reviews in 52 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 24, 2012

I regularly travel to Richardson, Texas to visit family. I have enjoyed staying at the Hyatt House (formerly Hyatt Summerfield Suites) for several years. My most recent stay was the first in the Hyatt House and was just as comfortable as ever. The rooms include a kitchen complete with utensils, plates, bowls, cookware, etc., sitting area, flat panel television and comfortable bed. The only item missing from the room is a safe; kind of surprising that they don't include the room safe.

Whether traveling for business or pleasure, Hyatt House provides facilities for the traveler:fitness center, convenience store in the lobby and breakfast each day. Looking forward to my next visit and stay at Hyatt House in Richardson, TX.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about HYATT house Dallas/Richardson

Address: 2301 N. Central Expressway, Richardson, TX 75080 (Formerly Hyatt Summerfield Suites Dallas/Richardson)
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 hotels in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Dallas/Richardson 3*
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Also Known As:
Hyatt Summerfield Suites Dallas/Richardson Hotel Richardson
Hyatt Summerfield Suites Richardson
Summerfield Suites Richardson
Hyatt Richardson
Richardson Hyatt
Richardson Summerfield Suites

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