This is a well located, and fairly new La Quinta but I absolutely would NOT recommend this hotel. First, check-in was very slow and the front desk staff had to reboot their computer three times (over a 15 minute period) before being able to check me in. My room looked OK until I noticed several roaches crawling around on the bathroom wall...gross. The front desk staff member was later sitting in the dining area reading text messages on her cell phone when I asked her about the business center location. She indicated "its down there" while pointing in a general direction. And best of all, the staff member who fixes breakfast was cooking some biscuits in preparation for breakfast, got distracted, caught the biscuits on fire and set off the fire alarm at 5:00 a.m. The entire hotel had to be evacuated and there were about a hundred guests plus me standing outside wondering what was going on until the fire department arrived. There was no apology or discount offered by management the next day morning during check-out. Breakfast was very limited and of poor quality for the room rate. They had a dinky little coffee machine that would only dispense about 3 ounces of coffee into a Dixie sized cup at time. Come on, they can't even include a decent cup of coffee for $90 per night? This hotel has lots of potential but it appears the owner is trying to maximize profit by not hiring enough staff, not performing necessary maintenance (like pest spraying), cutting corners, and only offering limited breakfast offerings. This appears to have resulted in poor customer service, roaches in the rooms (at least in my room), and in things like burned biscuits and fire alarms. I will not stay here in the future unless I hear that the owners have significantly upgraded their and staffs performance and the cleanliness of the hotel. There are too many decent places to stay in the area to put up with the poor level of customer service and quality currently offered by this hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, LaQuinta, Orbitz, Hotels.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your La Quinta Inn & Suites Port Lavaca reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.