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“Hospitality, over the top!” 5 of 5 stars
Review of Hampton Inn & Suites Port Arthur

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Hampton Inn & Suites Port Arthur
2.5 of 5 Hotel   |   7660 Memorial Boulevard, Port Arthur, TX 77642   |  
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Ranked #1 of 17 Hotels in Port Arthur
Montreal, Canada
Top Contributor
84 reviews 84 reviews
64 hotel reviews
Reviews in 59 cities Reviews in 59 cities
45 helpful votes 45 helpful votes
“Hospitality, over the top!”
5 of 5 stars Reviewed December 7, 2013

While supporting Running to the End of the World with a complimentary night, they offered me a second night for the bad weather conditions or they offered me to drive me to my next destination. GM Cheryl Conner and her assistant Melissa organized a little get together with some local long distance runners including a reporter for the local newspaper. We sat for a little while and have a very nice chat.
They also surprised me with some snack for high endurance performance and some extra care products. All in all, outstanding hospitality!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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108 reviews from our community

Traveler rating
    63
    31
    8
    5
    1
See reviews for
35
11
4
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Onalaska, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed November 21, 2013

Check in clerk was great and very helpful. Bathroom in the room, not so great! There was mold and mildew growing on the shower door and there was dirt that looked to be accumulated on the base boards as well. But the rest of the room was clean and the bed was VERY COMFORTABLE!

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Arthur, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

Ebony and Roxie went out of their way to be kind, helpful, and both are exceptionally thoughtful! The bed was wonderful!! The hotel was lovely! But what made it an overall outstanding experience, was again, the lovely staff!! Thank you!!!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, United States
1 review
5 of 5 stars Reviewed November 6, 2013

Stayed 5 nights for business. Service was very friendly, room was good. Had a pretty complete breakfast available with eggs, bacon, oatmeal, cereal, yogurt etc. I had heard that this was the best hotel in the area from a co-worker who stayed there for months and had no reason to question that assessment.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malakoff, Texas
Top Contributor
78 reviews 78 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 5, 2013

The staff was very attentive to my needs at all times. Roxie at the front desk was the best. Addition of HHonors Diamond parking in the front was an added bonus. Housekeeping was very thorough and friendly at all times. Would recommend to travelers and will return.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monroe, United States
1 review
4 of 5 stars Reviewed November 4, 2013

On a recent trip to Port Arthur for a funeral, my family stayed in the Hampton. Our visit was short, but made easy because of the helpful staff and the easy access to major highways and other areas of the city. Thank you Hilton Ladies for the great service! Convenience of our Stay there was excellent!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arlington,tx
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 24, 2013

I was there in town for two weeks good place to be close to good eating places, also close to the mall the crew was the best the breakfast in the morning was great will be back to stay there again excellent working out room pool was ok wifi was great what more can i say they deserve 5 stars

Room Tip: 1st floor is great
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Boulevard, Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Port Arthur
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Hampton Inn and Suites Port Arthur hotel is close to big companies, including Valero, Chevron Phillips, and The Medical Center of Southeast Texas. It has a fitness center, outdoor pool, business center, and meeting room. Each hotel room and suite has a clean and fresh Hampton bed, free high-speed internet and WiFi, and 32-inch flat screen TV. Enjoy a full hot breakfast served complimentary daily. ... more   less 
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Also Known As:
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn And Suites Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn

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