We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Port Arthur Mainstay Suites.....Thank You, from the Heart” 5 of 5 stars
Review of Mainstay Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Mainstay Suites to your Saves list
Mainstay Suites
2.0 of 5 Hotel   |   7648 Memorial Blvd., Port Arthur, TX 77642   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #12 of 17 Hotels in Port Arthur
Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
“Port Arthur Mainstay Suites.....Thank You, from the Heart”
5 of 5 stars Reviewed December 22, 2008

We arrived as a small group. Then we grew to a large crew, each immensely different in personalities but that didn't mean a thing to the staff at the Port Arthur Mainstay. From day one, and I was the sixth arrival of a later group of 60, we had a home. A safe home! The area was devasted by Hurricane Ike but we never knew it, the maintenance staff was amazing. Many of the desk and housekeeping crew had lost their own beds, homes and property but it was a shameful afterthought to stop and ask them how THEY were doing, while we slept in warm, clean, very comfortable and spacious rooms lacking nothing. The
I was lead secretary, I know just about every type of room layout our team was in. All were really nice! The kitchenette was stocked, the bathroom modern, the bed large and pillows were awesome.
We had security. We saw families, laughing & happy. We saw pets. We were there for Halloween (fun staff!!) and Thanksgiving (and let me tell you, if you're there for Thanksgiving, you'll have a home away from home, with friends & guests all enjoying and appreciating a loving spread of Giving) and a full determination by the crew to make you feel better. And this crew did this every day.
Would I recommend others at this hotel. You bet. Would I return? Yup, you Bet.
The personal respect and professionalism is plenty, but the caring was unbeatable.

  • Liked — The Staff and the accomodations
  • Disliked — can't think of anything.
  • Stayed October 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

9 reviews from our community

Traveler rating
    2
    2
    3
    2
    0
See reviews for
3
Couples
0
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mainstay Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mainstay Suites

Address: 7648 Memorial Blvd., Port Arthur, TX 77642
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Arthur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in Port Arthur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Mainstay Suites 2*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Orbitz, Travelocity, Despegar.com, Choice Hotels, Odigeo and Tingo so you can book your Mainstay Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mainstay Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.