Jay, the owner is very nice and accommodating but beware of the wife. Typical Yankee sour attitude. The motel is nice with small but comfortable rooms. Nothing fancy but for $60/ nite not bad. Just stay clear of her and you will be okay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay here -- the "good guy" in this "review".
Report response as inappropriate
Although we take any complaint seriously, it is somewhat amusing to read posts like this one, not for what they include, but for what they omit. Read on to hear "the rest of the story"...
I remember this guest well, as they showed up mid-week in the off-season, wanting to see a room before booking. Mary (my "attitudinal" wife) showed them our finest, brand-new, fully remodeled room, "The Pan Am Clipper".
They liked the room, but $59.95 (with breakfast delivered to their door) was apparently too much for them, and they stated that "TravelLodge is doing $49 -- so unless you can match it, we will stay there."
Mary just shrugged, told them that $49 was a good price, but you get what you pay for. So, they left.
Ten minutes later, they returned, and I booked them in at $59.95.
They appeared to have a wonderful time in Port A, and seemed like great people. I enjoyed their company, and had fun telling them all the fun things to do on the island. They had so much fun, in fact, that after one night they extended for another night. I gave them that same great rate, even though the prices normally ratchet up toward the weekend.
The next morning, Mary was at the pool when -- surprise! -- the guest walks past with an adorable puppy! Although many of our rooms are pet-friendly, the Pan Am Clipper isn't one of them. And, of course, there is a $25/night fee for pets, which these folks were clearly trying to avoid.
Mary was livid. Making a room hypo-allergenic Is such an amazing amount of work -- and the results of placing an allergic guest in a pet-exposed room so horrible to behold -- that we levy a $100 fine for sneaking a pet into a non-pet room. This guest (as all guests do) had signed a card at check-in, acknowledging that "pets of any kind are prohibited without express, written consent of management", so there is no chance that they were unaware of our pet policy.
Worse, our housekeeper found that our brand, new room was covered with spilt dog food, and the guest had obviously used one of our bath towels to wipe up urine.
Upon learning this, I (the "good guy" in this review, remember) wanted to instantly evict them, and fine them $100, plus the two nights of pet fees. I have rarely been so angry, since I had just spent months (and many thousands of dollars) remodeling, only to have someone sneak a non-potty-trained dog into one of our finest rooms! To say I felt used, abused, and deceived would be an understatement.
Mary (the "bad attitude gal") had to talk me down, and I purposefully avoided further contact with this guest, for fear that I might explode on contact. Mary further chose not to assess the pet fees, and was (in my opinion) eminently patient and polite in explaining the situation to this guest. She explained that we knew what they had done, and that we were not going to fine them, but that in the future they needed to inform us up-front that they were bringing a pet, so that they could be properly placed in a pet-friendly room.
For this act of kindness, she -- we -- are now "rewarded" with a "Bad attitude" review? It would be funny, if it weren't so ironic. But now you know "the rest of the story".
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.