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“Another pleasant stay at this property.” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Port Aransas / Beach Area

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Holiday Inn Express Hotel & Suites Port Aransas / Beach Area
2.5 of 5 Hotel   |   727 South 11th Street, Port Aransas, TX 78373   |  
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Ranked #8 of 19 Hotels in Port Aransas
austin
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
“Another pleasant stay at this property.”
4 of 5 stars Reviewed May 14, 2014

Our room was clean and nice, as usual. The breakfast was the same things we have had there before, biscuits and gravy, either scrambled eggs or small omlets, bacon, fresh fruit, yogurt, etc, and very good coffee and juices, plus the really good muffins and cinnamon rolls. Everything is very fresh and the servers were very nice. The location is good for the beach, either walk the 3 or 4 blocks, or drive in a few minutes. There are restaurants in easy walking distance or a few minutes by car. We keep coming back here when in Port A for all the above reasons. The only minor problem was some late night noise from the room above us on the last night we were there. I felt that was more the fault of the people in the room.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieJohnsonZJZ, VP of Operations at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, May 26, 2014
Hello annieAustin! Thank you so much for the kind review! I am so pleased to hear that we are your hotel of choice when in Port Aransas. We hope to see you again soon!
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210 reviews from our community

Traveler rating
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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Washington DC, District of Columbia
Top Contributor
81 reviews 81 reviews
56 hotel reviews
Reviews in 63 cities Reviews in 63 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 3, 2014

This hotel is situated close to but not on the beach. You'd probably want to still drive the short distance there, where you can park.

The hotel's pool is nice, and I'm sure my kids would have enjoyed it had they been with me.

Breakfast was OK - all the usual fare for an economy chain and free of course.

The only negative I had was due to the problem of other guests allowing their doors to continually slam. Because of the large gaps visible around the door, there was nothing to prevent the sound traveling right through. Even wearing ear plugs wasn't enough to block it out. (Note to self: invent a device that can be retrofitted to hotel doors to prevent noisy slamming and become a billionaire. Note to hotels the world over: until I invent my device, how about putting up notes in rooms to please be considerate late at night?)

Stayed May 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, May 18, 2014
Dear MisterGulliver,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel.

We are sorry to see you did not enjoy your overall experience with us and regret the noise issues you encountered during your stay. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review make necessary improvements to ensure guests do not experience this in the future.

Once again, thank you for staying with us and we appreciate your valuable feedback.

Sincerely,

Joel B
Case Manager
IHGCare
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Austin, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 26, 2014

We stay here for the SandFest almost every year. Usually there are at least a few things, especially concerning check-in and check-out that make me wish there was another good hotel in the area.
This year was great from start to finish with only one small blip! The young lady that checked us in was awesome, could not have done a better job. Check out was the same!! The room was clean, and as comfortable as you would expect.
Now about the blip! On Saturday night about 10:30 the fire alarm went off, and it is LOUD!! I don't think anyone could have slept through that and you had to go outside or it would drive you crazy. Anyway apparently there was a dryer in use on the second floor and it started smoking. I have to say that the crew at the front desk did a great job handling the situation. It was only about a15 minute blip, and then we were back in our room and settling down for the night.
I have to say this was one of the best stays at the hotel in quite a few years of visiting. Congrats on the great job HIE!!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieJohnsonZJZ, VP of Operations at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, April 28, 2014
Hello Steve_W_India!

I am so glad to hear that you enjoyed your stay with us! Our goal is to always be better than we were yesterday and to constantly strive for perfection. We hope you will come see us again on your next trip to Port Aransas.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2014

very friendly staff, weather was too cold to enjoy water, well kept facilities except for the "Breakers" having messed up hot tub, elevator(still worked, just had to use up button to get it), closet door, and still looking at a brown water hot tub currently. Complimentary breakfast A++. I would use them again, just wish the weather cooperated with some actual water interaction, i guess our stay was just right after the TX spring break (3/17-3/20). Drove to Padre, looked around, the little tourist trinket shops were the same as all over. Definitely make the drive to see the USS Lexington! Pricey @ $14/person but worth it with the amount of time you spend looking around. Hoping to attempt viewing the dolphins today if we brought enough layers...

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieJohnsonZJZ, Management at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, March 20, 2014
Hello ShawnWattsrn!

Thank you so much for taking the time to write a review for our hotel. Spring Break is definitely a different time of year for us. We hope that you will come back during your next (non-Spring Break) trip to the island!
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Dallas, Texas
1 review
5 of 5 stars Reviewed February 10, 2014 via mobile

Stayed at this hotel it was a wonderful stay very clean comfy rooms. All staff members were excellent Very helpful with assistance. Breakfast was great very good choices. Nice close access to the beach. Over all very pleased.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima B, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, February 11, 2014
Hello jnpark, I was happy to read that you enjoyed your stay with us. We look forward to seeing you again soon.
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Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 15, 2014

Stayed only 1 night but made friends with a couple of big cockroaches. Plenty of heat... The thermostat wouldn't shut off had to have them shut it off at the breaker panel at midnight so we didn't bake. No insulation between floors meant we got plenty close to the people up stairs. No hot water at the bathroom sink was also quite pleasant.On a good note the night staff was very friendly and helpful... Day shift could learn something there. "My manager isn't here" isn't a fix all answer.
Should have just thrown our money out the window on the drive down and slept in the car on the beach...

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieJohnsonZJZ, VP of Operations at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, January 20, 2014
Hello Travelingman501,

I am so sorry to hear that your experience was not up to our standards. We strive to give every guest a positive experience and I am saddened to hear we failed you. I have passed your review onto the staff at this hotel and we are working hard to ensure that these issues will not happen again. I hope you will give us another opportunity to serve you better on your next trip to Port Aransas.

Julie Johnson
VP of Operations
ZJZ Hospitality, Inc
julie@zjzhospitality.com
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San Marcos, Texas
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2013

This hotel is just blocks from the beach and very convenient. The front desk clerk, Desda, was very helpful and even offered us a room upgrade! The hotel offers free breakfast every morning which saves $$$. The breakfast consists of breads, scrambled eggs, biscuits, gravy, bacon, fruit, yogurt, cereal and a pancake machine! The one-bedroom suite was very roomy for two adults and two children. I would suggest they put a tissue box in the room. There is a small fitness room and a pool with a hot tub on the property. The hot tub was not very hot, just warm, but on the cool day we were there, it came in handy for the children since the main pool was freezing. Would be nice if the main pool was heated. I would recommend this hotel again. It does not accept pets though.

Room Tip: I would choose a room on the third (top) floor if you get annoyed by the footsteps above you.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima B, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach Area, responded to this review, December 8, 2013
Hi Cathy A,
Thank you for taking the time to share your thoughts. I hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Port Aransas / Beach Area

Address: 727 South 11th Street, Port Aransas, TX 78373
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Port Aransas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Port Aransas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Port Aransas / Beach Area 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Port Aransas. Located on the Texas Gulf Coast, Port Aransas is a one stop destination for fishing, birding, beach combing and relaxation. Whether you are in town for business or pleasure our hotel is proud to be the preferred lodging for quality and service on the island.Our hotel is conveniently located 1.5 blocks from the beach and within walking distance to many of the best shops and restaurants. Our island is home to the Harvest Moon Regatta, UT Marine Science Institute, Newport Dunes Golf Club, Mustang Island State Park and three stops on the Great TX Birding Trail.Our hotel features swimming pool with swim up benches, waterfall, kiddie pool and hot tub for relaxing after those long walks on the beach. Our business-minded guests will appreciate our fully-stocked business center and free Internet access throughout our hotel. Guests also have access to our fitness center equipped with a treadmill, stationary bike and 3 station weight machine.Enjoy a new way to start your day with the complimentary Express Start hot breakfast bar. Cheesy omelets, fluffy scrambled eggs, sausage, biscuits & gravy and crisp bacon have been added to our famous cinnamon rolls and other delicious breakfast items. On your next trip to Port Aransas, remember to Stay Smart and visit us at the Holiday Inn Express Hotel & Suites Port Aransas! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Port Aransas / Beach Area
Holiday Inn Port Aransas
Port Aransas Holiday Inn

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