We stayed in 126 Island Retreat. It's a great little condo on the beach. Great location in the community, near the pool and picnic areas, and tennis courts. We came to enjoy the beach as we do several times a year, every year. We don't spend much time in the condo, but we wanted one that was clean and comfortable and close to the beach. It seemed we got everything that we were looking for until we got back to the condo after a long day, and the a/c didn't work. We suffered through the first night miserably. I did not want to call anyone and have them totally disrupt my child's sleep so I called Coastline Adventures the next morning to get someone out to check the a/c. I called the local number and the toll free number during office hours and left messages on both numbers. I never heard anything back from them until the next day, shortly before check out time (convenient timing???). At check out, Kimberly K (who definitley deserves to be fired) was awful! She told me that I should have called the after hours emergency #. I told her that I called during office hours both times. She was extremely argumentative and actually insinuated that I may have done something to damage the a/c because after all it was working just fine when the maid cleaned before we got there. I told her that perhaps she could use a lesson or two in customer handling, and reminded her that I was a repeat customer of Coastline Adventures, and that I have referred many people to them. I then told her that never again would I refer anyone to Coastline Adventures, and I left. What a shame that the owner of this cute little condo uses such a shady organization to rent out her condo. She would be well advised to delegate that to another more reputable and respectful company. Thanks for nothing Coastline Advnetures!
- Official Description (provided by the hotel):
- A recommended budget accommodation for families. ... more less
- Also Known As:
- Island Retreat Hotel Port Aransas
- Island Retreat Port Aransas