“Food can be Good... Service Always Bad So Far”
Months ago I was so happy to see this new restaurant coming into town. I had never heard of East Coast Wings but both myself and my son are wing fanatics so we couldn't wait for it to open.
I have had lunch here three times now and I have to say that it is OK but not great by my standards. That said, here is why:
Today, Sunday, we got there at 11:55 and the place was about 1/3 occupied. We sat at a table in the bar area so we could see more TVs. We were the only people in the bar area at the time and were able to place our order at 12:00 noon.
After about 20 minutes of waiting I told my wife that it sure seems like it's taking a long time to get our wings considering that the place was not too full. About 10 minutes later when the waitress brought our wings I discovered why the food took so long. The wings were cold. Not hot, not warm, not Luke warm.... but plain ol' cold from having been left to sit after they were prepared.
It seems that the waitress was more interested in flirting with the oil field workers that came in after we did than paying attention to her real job of serving.
When I went to was my hands in the restroom, the paper towel machine was totally out of paper. How does that happen when the place had only been open an hour or so?
The time before today when I took my staff out to lunch at East Coast, we got sat and ordered quickly too. The problem that time was that tables who were seated AFTER us got their food BEFORE us. Not just a bit before, but significantly before.
East Coast Wings food quality is good when served fresh and hot but their service and attention to detail is Less Than Mediocre.
Management and staff don't seem to be on top of their jobs.
I also want to comment on the pricing... $7.59 for six wings seems a bit exorbitant. Six wings, no fries. I think that for $7.59 they could put a few fries with the six wings.
I hope that service gets better here as I would love to have a great wing place to eat at. I'll give it a try or two more before I abandon all hope.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.