Choose this hotel because of location. It is located in a very convenient area for restaurants and other things in the Plano area. This hotel was middle of the road at best. We reserved a executive king suite. The room was a regular room but it had a mini refrigerator and microwave not the suite I expected. i was a platinum member of their priority club but that did not seem to matter and when I asked for a free room upgrade that was was entitled to I was told it was not available even though most of the time the floor we were on appeared to be empty most of the time. The pool was out of service for most of the time we were there. There was a sign on the front desk saying it would open the next day at noon for three days. when we finally asked the desk clerk she got in touch with maintenance we were told it would open in an hour. A hour and a half later we were called and told the motor was burned out and it would not be open for many days. I felt they did not even check until we complained. Housekeeping was great the room was always cleaned perfectly. The people serving the free breakfast were always very attentive and worked hard at keeping everything filled and fresh. Tiny shampoo bottles were hard to use and only good for one person one time. Had to keep asking for one more for my husband. Not sure if i would stay here again as there are other hotels in the same area. We come to see my family in Murphy every 2 years and this was a new hotel for us. We may go back to Marriott.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Plano East. Nestled on a quiet street just off Highway 75 in Plano, the Holiday Inn Express hotel offers a unique blend of the Stay Smart Express you have come to know, plus 10,000 square feet of flexible meeting space. The Holiday Inn Express Plano will warmly greet you in the morning with your Express Start breakfast with a variety of items to fit any palate. Enjoy our large outdoor pool area with heated spa, or work up your energy in our state of the art fitness room. The Holiday Inn Express Plano East also offers 137 large well-appointed rooms from standard level to our Presidential Suite. Located just mile from the DART light rail transit station you can reach most any destination. The hotel is close to the telecommunications corridor, Historic Downtown Plano District, the Plano Center, Collin Creek Mall, Allen Outlet Center as well as downtown Dallas and the Historic West End. Many Leading companies are within a few miles of the hotel including, Alcatel, Samsung, Nortel, Verizon, EDS, Perot Systems, Frito-Lay/Pepsico, Cisco Sytems, Raytheon, Fujitsu, Flextronics, Huawei and many more. If you love the outdoors there is a wonderful golf course close by. The service you will receive at the Holiday Inn Express Hotel Plano will set the bar to exceed your expectations and make you feel at home while you are away from home. Come visit us and let us give you a big welcome Texas Style. ... more less
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- Also Known As:
- Holiday Inn Express & Suites Plano East Hotel Plano
- Holiday Inn Express And Suites Plano East
- Holiday Inn Plano
- Plano Holiday Inn