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“Rooms are Tired” 2 of 5 stars
Review of BEST WESTERN Park Suites Hotel

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BEST WESTERN Park Suites Hotel
2.5 of 5 Hotel   |   640 E. Park Blvd., Plano, TX 75074   |  
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Ranked #11 of 37 hotels in Plano
Las Vegas
Top Contributor
79 reviews 79 reviews
54 hotel reviews
Reviews in 43 cities Reviews in 43 cities
82 helpful votes 82 helpful votes
“Rooms are Tired”
2 of 5 stars Reviewed April 11, 2013

Best Western, Plano. A three day business trip landed our group in this past it's prime property. While the common areas were relatively clean, with an inviting evening Managers' Reception- and great breakfast- the rooms were threadbare and minimally clean. Tattered linens. Worn upholstery. Great restaurants and pubs nearby- with much shopping. Keep looking.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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131 people have reviewed this hotel

Traveler rating
    50
    46
    21
    10
    4
See reviews for
50
24
14
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Jonesboro, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 9, 2013

After checking in at night I went to my room and within seconds I saw this HUMONGOUS roach crawling up the wall, it came from behind the T.V. stand. This roach had to be at least 3' in size.
I took it to the the front dest to show the manager and he acted totally surprise the the hotel had roaches. He offered me another room and since it was late I took it.
The next morning he tried to put my co-worker in that very roach room but I over heard the conversation and warned my co-worker and the manager placed him into another room. He said it was an oversight on his part but I didn't believe him. Anything to make a buck.

It's said that one roach can carry up to 26 eggs, so i think it's safe to say that that hotel has a possible infestation.

Room Tip: Beds are terrible, very hard! Do yourself a favor and find another hotel for a better price.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed March 30, 2013

Large rooms with modern furnishings. Free wifi. Great hotel. Front Office Manager very helpful. Other staff not as good but think maybe a language barrier. Breakfast was better than a lot of other American breakfasts - more food that was healthier and also hot selections which changed every day.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

I travel regularly and often use Best Western. They are usually a good value for the price.
Have to mention the extra quality of service at this particular one.
Sitting in the lobby, doing some work on an off-travel day, went to the desk for local delivery restaurants for a late lunch, and was given coupons for 1/2 off local pizza delivery. Then, with a pounding headache asked for a cookie or any small bite to cut my headache. Instead of saying no, or finding one out back, the man at the front desk, heated up a muffin and brought it to where I was sitting on his own. (Try to get that type of service at a Hilton or Marriott!)

Also, noticed the night before that the hallway to my room had an odor of some kind, probably just stale popcorn. The next day, while cleaning the rooms, the staff sprayed
the entire hallway and vacuumed, freshening up the entire hallway and carpets.

Clean hallways, clean rooms, great staff.

Room Tip: Didn't use the pool or jacuzzi but looked clean.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas, Usa
1 review
4 of 5 stars Reviewed March 17, 2013

Very clean and comfortable. There could have more staff in lobby for late check-in. ONly one person was present and they were helping another customer on the lobby computer. Otherwise, an overall satisfactory stay. Would stay there again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankeny
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2013

This motel is convenient to anything along and close to highway 75 in Plano. There is ample shopping, services and eating nearby. The motel is in good repair but does show some wear around the edges. The room we had was clean and everything worked well except the refrigerator. The bed was in good condition and comfortable. The daily cleaning was adequate for our five day stay. The breakfast that was served included hot and cold items. There is adequate parking and easy access to the building. The motel is on a major east - west boulevard through the southern side of Plano.

Room Tip: all rooms appear to be good, elevator to upper floors
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Park Suites Hotel

Address: 640 E. Park Blvd., Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Plano
#11 Business Hotel in Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Park Suites Hotel 2.5*
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Also Known As:
Best Western Park Hotel Plano
Best Western Plano
Plano Best Western

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