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“A home away from home” 5 of 5 stars
Review of Homewood Suites by Hilton Plano-Richardson

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Homewood Suites by Hilton Plano-Richardson
3.0 of 5 Hotel   |   2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074   |  
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Ranked #1 of 39 Hotels in Plano
Plano, United States
1 review
“A home away from home”
5 of 5 stars Reviewed February 10, 2014

The staff is extremely friendly and accommodating! They are the epitome of Customer Service. The rooms are clean and cozy and the complementary dinner and breakfast are a plus! If you are looking for a home away from home, STAY HERE! The atmosphere is very calm and peaceful. I recommend this place to everyone!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, February 11, 2014
Wow - what a fantastic review! So glad you enjoyed your stay with us, but I am especially pleased - and proud - that it was my team that made your stay a memorable one. We all work hard to ensure our guests feel right at home, and it's always nice to know when we've hit the mark. I've forwarded your review to my team, as they'll all appreciate it.

Thanks again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
    230
    45
    6
    4
    3
See reviews for
120
25
17
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
houston
1 review
5 of 5 stars Reviewed February 7, 2014

The front desk was very friendly and accommodating. Will definitely stay again. The breakfast was very good and delicious coffee. We had to leave a day early and there was no penalty. It was also nice having a kitchen with everything we needed.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, February 10, 2014
Many thanks for the great review, and we're so glad you enjoyed your stay! We certainly appreciate you choosing our hotel, and hopefully, you won't have to leave early next time.

Thanks again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley, Canada
1 review
5 of 5 stars Reviewed January 28, 2014

The hotel was very tidy and the rooms were very spacious. Cleaning service was very good. Rooms and furniture were fairly up to date. Staff was very friendly and very helpful. The hotel may not be a 5 star hotel but you do get very good value for the price.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, January 29, 2014
Many thanks for the great review, and we're delighted you enjoyed your stay with us. Glad to hear you found everything to be clean, comfortable, and that my team was warm and welcoming. We all work hard to ensure our guests enjoy their stay, so your feedback is both appreciated and rewarding.

Many thanks again, and we look forward to seeing you soon.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware, United States
1 review
5 of 5 stars Reviewed January 21, 2014

I can't say enough good things about this hotel. We stayed for eight days. The staff were friendly and efficient, the rooms were very clean, and the complimentary meals were outstanding. The suites have a large bedroom and a good-sized living room. The kitchen had a cooktop, microwave, and full-size refrigerator. Comfortable beds and good-quality linens. Great value for the money. Great experience!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, January 22, 2014
We think our hotel's pretty great, too - but only as great as our guests! We so appreciate the kind words, and we're very glad you enjoyed your stay with us. Sounds like everything met your needs and you were comfortable throughout your stay - exactly what we want to hear! My team and I work hard to make each guest feel 'at home,' and we definitely appreciate the great feedback.

Thanks again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2014

My Aunt (70) & I had a great stay here for 2 nites. We stayed 1st floor, corner room closest to back exit. The noise overall was minimal. Very clean. My Aunt did go get her own pillow today for tonite because the pillows are pretty uncomfortable.

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, January 21, 2014
Delighted to hear you and your aunt enjoyed your stay with us, and we do appreciate you choosing our hotel. Should you have any special requests, such as an alternate pillow, please do not hesitate to ask the front desk. We will always accommodate you whenever possible.

Thank you again, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, United States
1 review
4 of 5 stars Reviewed January 17, 2014

Nice hotel. The room was very comfortable. I usually do not sleep very well when traveling but I slept through the night on both nights of my stay. The lobby is currently undergoing renovations. I believe the dining area was moved to a smaller room so it was a little crowded during breakfast. The location was perfect for my needs. Easy drive from/to DFW. Will stay here again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, January 20, 2014
Many thanks for the great review, and we're delighted you enjoyed your stay with us - and especially glad to hear you slept well in your suite!

We are indeed undergoing renovations in our lobby and public areas of the hotel, and appreciate your patience as we've had to relocate several daily activities (such as breakfast) to a different area of the hotel. We're looking forward to debuting our "new" hotel later this month invite you to come back and check out our new look!

Thanks again for the kudos, and we look forward to welcoming you back.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wilmette, Il, United States
1 review
5 of 5 stars Reviewed January 14, 2014

This hotel worked great for my purpose. I was attending a conference and the hotel was very close to where my meetings were. There was also van service that I could have used to get back and forth to those meetings. The breakfast and dinner were a big help with the expenses and the time it saved me in the morning. The hotel staff was very friendly and helpful.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, January 15, 2014
We're so glad you enjoyed your stay with us, and thank you for choosing our hotel. Glad to hear our location and shuttle service were both convenient for your conference, and that you enjoyed our complimentary breakfast and evening reception. Above all, I'm especially pleased my team was friendly and helpful, as we all work hard to ensure every guest enjoys their stay. Your feedback lets us know we're on the right track.

Many thanks again, and we look forward to welcoming you back.

Happy New Year,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Plano-Richardson

Address: 2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Plano
#1 Romantic Hotel in Plano
#1 Business Hotel in Plano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Plano-Richardson 3*
Number of rooms: 108
Official Description (provided by the hotel):
Homewood Suites by Hilton Plano/Richardson is an all-suite property conveniently located in the Plano Technology Crossroads area. 108 suites, including 24 two-bedroom suites, the Homewood Suites features fully-equipped kitchens, LCD HD TVs with premium channels, Herman Miller desk chairs, Neutrogena bath products, granite countertops, rich wood accents, property-wide complimentary high-speed internet access, laundry facility, business center, event space accommodating up to 60 guests, Fitness Center, and outdoor Sports Court, pool and spa. ... more   less 
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Also Known As:
Homewood Suites By Hilton Plano-Richardson Hotel Plano
Homewood Suites Plano
Homewood Plano
Plano Homewood Suites

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