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“Great for family” 5 of 5 stars
Review of Homewood Suites by Hilton Plano-Richardson

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Homewood Suites by Hilton Plano-Richardson
3.0 of 5 Hotel   |   2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074   |  
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Ranked #1 of 39 Hotels in Plano
madera, United States
1 review
“Great for family”
5 of 5 stars Reviewed May 30, 2013

I chose this hotel because I have teen kids and wanted separated bedrooms but didn't want to have separate rooms. There should've been more towels available in the room but housekeeping quickly brought up more when requested. It was quiet, and clean and offered an excellent breakfast buffet.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, June 3, 2013
Very glad to hear you enjoyed your stay with us, and even better that our suite layout worked for the whole family. It's nice to have a little extra space and separate bedrooms vs. a typical hotel room. Also glad to hear you enjoyed our complimentary breakfast buffet - as the most important meal of the day, we want our guests to have a large variety of fresh, hot items to get off on the right foot.

Thanks very much again for the great review, and we hope to see you soon.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Homewood Suites Award of Merit Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
Houston, United States
1 review
5 of 5 stars Reviewed May 28, 2013

Nice hotel with a great location and helpful staff. The rooms were clean and quiet - beds were comfortable. Enjoyed having a full size refrigerator with ice maker right in the room. The hotel also has a reasonably nice fitness room.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, May 31, 2013
So glad you enjoyed your stay with us - and especially nice to hear you liked the fully-equipped kitchen in your suite and our Fitness Center by Precor. We try to make our hotel as homey as possible, and it's nice to be able to cook your own meals and keep up your workouts while on the road.

Thanks again for the great review, and we look forward to welcoming you back!

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Award of Merit Homewood Suites Hotel Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2013

The hotel is well located, impeccably furnished, and staffed by some of the friendliest, most efficient and professional people we have ever encountered. The suite has everything anyone could need. They will even get your groceries for you! The rooms are very quiet, and everything is clean, clean, clean! Great value all around!!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, June 6, 2013
Wow - thanks for the "fabulous" feedback, and we're delighted you enjoyed your stay with us! We love hearing when our guests have had a good experience, as we all work hard to deliver the very best in service, accommodations and satisfaction.

Thanks again, and we hope to see you soon!

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Homewood Suites Award of Merit Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2013

This is the second time we have stayed at this hotel. The staff is wonderful, the hotel is beautiful and immaculate, and the breakfast as well as the welcome home reception on weekday evenings is always a hit with the family. This time, we had to book at the last minute due to a death in the family, but we were able to get a bereavement rate by calling to book the room. Neither time that we have visited has it been warm enough to swim, so hopefully our next visit will be during a warmer time. We won't stay anywhere else when visiting our DFW relatives.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, May 23, 2013
Thank you very much for the wonderful review, and my team and I are so glad you've enjoyed our hotel on two occasions. I am sorry to hear of your loss, and glad that my team was able to accommodate you with a bereavement rate. We thank you for choosing our hotel, and hope next time you're in town you'll be able to enjoy our refreshing pool and spa.

Many thanks again, and we look forward to seeing you soon.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Award of Merit Homewood Suites hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska, USA
Top Contributor
51 reviews 51 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 16, 2013 via mobile

Excellent room set up, comfortable bed. Exercise room with 2 treadmills, 1 elliptical and free weights. Beautiful decor, nice pool and jacuzzi, nice breakfast and very good evening meals... what more can a contented traveler have to say? Oh, and yes... the front desk clerk advised me of the central location of the elevator : )... overall great place!!!

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, May 20, 2013
Thanks for the kind words, and we're so glad you enjoyed your stay with us! My team and I all work hard to maintain our award-winning hotel, and guest feedback is always welcomed and appreciated. I've passed along your comments to my team as they will enjoy reading them.

Thanks again, and we hope to see you soon!

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Award of Merit Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed May 11, 2013

Overall the stay was adeqaute. Location is terrible because of all the traffic in the area in mornings and evenings. The breakfast in the morning was okay but nothing spectacular. I had issues with the television the entire stay with not being able to receive local channels.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, May 15, 2013
Thank you for reviewing your stay, and on behalf of my team, I apologize you were not completely satisfied with your experience. I have forwarded your comments to my staff for their review, as guest feedback helps us gauge the level of service we provide, and illuminates opportunities for improvement. I have followed up with my maintenance team regarding the local channel selection, and the food and beverage team will look for ways to add more variety to our breakfast selection.

Also, should you prefer a suite located on the rear of the hotel, away from the highway, please let us know; we will always do our best to accommodate you based on availability.

Thanks again for your feedback, and for being our guest.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Award of Merit Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano/Richardson, United States
1 review
5 of 5 stars Reviewed May 9, 2013

Great hotel, huge rooms, friendly staff, would recommend it to anyone looking for a place to stay in the Plano/Richardson area. There is also a courtesy shuttle, and a decent sized continental breakfast. The only drawback to my stay was that there was construction happening on the property, but the hotel was very informative of the situation, and I didn't notice or hear too much.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton Plano-Richardson, responded to this review, May 15, 2013
So glad you enjoyed your stay with us, and we appreciate you choosing our hotel. I do apologize for any inconvenience you experienced due to the on-site construction, but I'm glad to hear you were kept informed. We're always looking for ways to improve our hotel and guest experience, and this occasionally involves updating the hotel construction. Next time you're in the area, we hope you'll come by to experience our new and improved look.

Thanks again, and we hope to see you soon.

Sincerely,
Jennifer Ross
General Manager, Homewood Suites Plano/Richardson
2012 Connie Pride Award of Merit Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Plano-Richardson

Address: 2601 E Pres. George Bush Highway, (NE Corner of Jupiter Rd Intersection), Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Plano
#1 Family Hotel in Plano
#1 Business Hotel in Plano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Plano-Richardson 3*
Number of rooms: 108
Official Description (provided by the hotel):
Homewood Suites by Hilton Plano/Richardson is an all-suite property conveniently located in the Plano Technology Crossroads area. 108 suites, including 24 two-bedroom suites, the Homewood Suites features fully-equipped kitchens, LCD HD TVs with premium channels, Herman Miller desk chairs, Neutrogena bath products, granite countertops, rich wood accents, property-wide complimentary high-speed internet access, laundry facility, business center, event space accommodating up to 60 guests, Fitness Center, and outdoor Sports Court, pool and spa. ... more   less 
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Also Known As:
Homewood Suites By Hilton Plano-Richardson Hotel Plano
Homewood Suites Plano
Homewood Plano
Plano Homewood Suites

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