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“Clean, simple hotel great for short biz stays.” 4 of 5 stars
Review of Holiday Inn Express North Plano

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Holiday Inn Express North Plano
2.5 of 5 Hotel   |   3101 North Dallas Parkway, Plano, TX 75093   |  
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Ranked #19 of 39 Hotels in Plano
Hermosa Beach, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Clean, simple hotel great for short biz stays.”
4 of 5 stars Reviewed July 11, 2013

I only stayed one night, and the elevator did break. However, they fixed it within 8 hours and I needed the short 3 flight exercise anyway. The room was clean and had the basics for a nice stay. No complaints and everyone was super nice. HI Express is not designed to be a full service hotel, but for a corporate express hotel, it does the job perfectly.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
    33
    23
    11
    4
    3
See reviews for
16
9
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Top Contributor
89 reviews 89 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

Great, clean rooms. Fancy lobby and breakfast area. Super nice staff who were very friendly with my 4-year-old little girl. Bath and Body Works Shampoo/Conditioner were a nice touch.

What's more..the hotel is located close to lots of shopping and restaurants in Plano. Awesome!!

Great stay!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 14, 2013

Was in town to visit family. It was centrally located, clean room, great service. The beds and room was very comfortable. The breakfast spread was broad and tasty for a "free" add on. Will certainly stay there again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cordova, California
Top Contributor
121 reviews 121 reviews
75 hotel reviews
Reviews in 67 cities Reviews in 67 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 13, 2013

We checked in and all went well. very polite and helpful front desk staff. We had had to call them when we were leaving the rent a car, because the new garmin could not find them. They got us there with out any toll roads.
Our up grade was wonderful. Had a great night sleep. even though we were on the first floor, we did not get any traffic noise. That is a great thing. We asked for a late check out, and house keeping did come knocking about 10:30. I wish they would check up front and see who has a late check out and leave them alone.
Anyway great place to stay. A lot of restaurants around, so that was nice.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wauneta, Nebraska
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 20, 2013

[Please know there are Holiday Inn Expresses in East Plano and West Plano! Learned this the hard way!]
Stayed on the third floor with a conference group. Rooms were comfortable. Pillows labeled "hard" and "soft" for your convenience - although one was mislabled :)
Found modern-updated sinks in bathroom to be awkward: No room for your stuff! Even the in-room coffee service was in the main room because of it...with no outlet close by!
No fridge. No microwave.
GOOD breakfast! Eggs were great!
Enjoyed meeting in breakfast area a couple different times with friends; quite comfortable.
Staff was superb!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 15, 2013

When I'm travelling on business to Plano, where our US office is located, I always try to stay here. The staff is friendly (sometimes more, some other times less) and the overall experience has been good. I like the breakfast (standard US breakfast), the clean and comfortable rooms, the wi-fi and all the HD-channels. Location is ok close to the Parkway.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3101_HIEPlano, General Manager at Holiday Inn Express North Plano, responded to this review, January 18, 2013
Hello
Thank you for taking the time to post a review for my hotel. I defiantly hope that the staff is always friendly and helpful. Please feel free to contact me is we ever show a “less friendly” side.
Thanks
CDennis
gm@hiplano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2013 via mobile

Good breakfast, English muffin sandwich, waffles, oat meal with multiple toppings. Great staff, nice clean rooms. Easy check in, we love the ambiance and decor. Rooms large, big screen TV. Hyatt does it right. Writing this review over coffee, not crowded, peaceful and nice.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express North Plano

Address: 3101 North Dallas Parkway, Plano, TX 75093
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Plano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express North Plano 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a renoun group of individuals that pride themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenit and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. ... more   less 
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn

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