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“Great place to stay!” 5 of 5 stars
Review of Candlewood Suites Plano East

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Candlewood Suites Plano East
2.0 of 5 Hotel   |   2401 East George Bush Tollway, Plano, TX 75074   |  
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Ranked #18 of 39 Hotels in Plano
Plano, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed January 8, 2012

This place is nice, clean, and a great value for the money. I loved that it had a full size kitchen (not that I really needed it either). The front desk staff was friendly. It was just a quick 1 night stay, so didn't get a chance to check out everything. Great location. That's really all I can say.

Room Tip: Avoid getting a room on the 1st floor close to the side entrance door. We could hear when people cam...
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review, January 31, 2012
Thank you for your review! We love what our guest have to say. We are glad you enjoyed your stay and found it nice & clean. We did notice that you only stayed one night but, in the future if you have to stay longer you will be able to use the full size kitchen. I am glad you found the our front desk staff was friendly.

We look forward in seeing you again the next time your travel needs bring you to East Plano Texas. Don't forget to tell your friends and coworkers about us. We love referrals.

Thanks again,
Angie Mago
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
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    6
    11
    2
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, TX
Top Contributor
82 reviews 82 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 17, 2011

I stayed there since it was right across the tollway from my office and I got a great corporate rate. It was a nice, clean, no-frills place to stay. It's an extended stay type of place, so it had a full kitchen (not that I needed it). The downside to that was that I was coming back after a business dinner one night and it was obvious someone had used their kitchen to cook dinner. The insulation in these types of buildings is not like an apartment complex, so the smell permeated the halls and was quite disturbing when in a hotel environment. You also don't get daily linen/bed making service. Not a big deal to me - i was only there 2 nights and didn't need the bed made and had enough towels for 2 days.

They don't have a restaurant or a free continental breakfast, but they do have a "pantry" that you can visit that has drinks (soda, water, juice) and snacks that you can either charge to your room or pay cash.

Not a bad place if you need a value priced place to stay.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review, December 1, 2011
Thank you for your review! We value what are guest have to say and we appreciate the time you took to write a review about the Candlewood Suites East Plano Texas. I would have to agree with you we do have a great location with easy on and off access to the George Bush Turnpike.

We do cater to the extended stay business travel, leisure travelers, etc. The rooms are equipped with full kitchenettes..All you have to bring is the food and your cooking skills.

The pantry has a lot of little items if you forgot something.

We look forward in seeing you the next time you are in East Plano Texas.
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waco, texas
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 14, 2011

Two Candlewood Suites in Plano...this is the one to choose. We accidentally went to the other one and were leery. It was not nearly as nice and accommodating at the one in East Plano. Our room was quiet, comfortable and clean. We were concerned to be on first floor due to noise, but there was none! Great workout facility and nice little convenience store area to buy snacks and drinks. Super selection of free dvds to watch for entertainment. Nice, friendly staff as well. We will book this hotel again next time we are in the Plano area.

Room Tip: We had an end room on the first floor and it was so very quiet.
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  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood S, Director of Sales at Candlewood Suites Plano East, responded to this review, November 17, 2011
Thank you for your review! Yes, there are 2 Candlewood Suites in Plano Texas. We are the Candlewood Suite East Plano Texas! We are glad you found our hotel comfortable, quiet and great location.

We love to hear what our guest have to say. We look forward in having you make our place your home away from home the next time you are in Plano.
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Lincoln, Nebraska, USA
Top Contributor
51 reviews 51 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 1, 2011 via mobile

Helpful staff...microwave in room didn't work. This was one of the best hotels of the extended stay hotels that I have stayed at. The hotel is difficult to initially figure out how to get to. However there is an access road adjacent to a gas station that leads one right there. Also, if gps does not lead you to this hotel address, ask for the address to the gas station.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candlewood S, Sales - Management Company at Candlewood Suites Plano East, responded to this review, November 1, 2011
Thank you for your review! We enjoy reading the feedback our guest have to say about our property. We recently bought this property a month ago and look forward in getting to know our guest.

We appreciate the feedback and were glad that our staff took care of you and hopefully got your microwave up and running.

We look forward in seeing you the next time you are in Plano Texas!

Angie Mago
Director of Sales ~ B&T Hospitality Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Plano East

Address: 2401 East George Bush Tollway, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #18 of 39 Hotels in Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Plano East 2*
Number of rooms: 92
Official Description (provided by the hotel):
The new Candlewood Suites Plano-East, Texas is a beautiful extended stay hotel centrally located in Plano. If your destination is Plano, Texas we are conveniently located off the President George Bush Parkway and just minutes away from Richardson Telecom and Technology Corridor, Garland, and Dallas. Popular points of interest nearby include: Hawaiian Falls Waterpark, Garland Special Events Center, Plano Centre, and Eisemann Center. Great shopping is just around the corner at Firewheel Town Center and Collin Creek Mall. Area businesses include: Cisco, Fujitsu, Texas Instruments, Blue Cross/Blue Shield, Texas Oncology, Plano Regional Medical Center, AT&T, Nortel, Hewlett Packard, & Samsung. The DART RailStation is only 2 miles from the hotel, allowing easy access to downtown Dallas. Attractions include American Airlines Centre, Victory Park, Dallas West End, World Aquarium and JFK Museum. Each of our spacious suites feature beautiful, modern décor with fully equipped kitchens. You can enjoy several complimentary services including: high-speed Internet access, 24-hour fitness center, guest laundry, or cook out in our Gazebo Grill. Our unique Candlewood Cupboard offers guests a variety of sundry and food items. Whether your trip is for business or pleasure, Candlewood Suites, Plano - East offers you the best value in the Richardson Telecom and Technology Corridor. ... more   less 
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Also Known As:
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