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“A must stay” 5 of 5 stars
Review of Ramada Limited Plano

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Ramada Limited Plano
2.0 of 5 Hotel   |   621 Central Parkway East, US 75, Exit Park Blvd, Plano, TX 75074   |  
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Ranked #29 of 39 Hotels in Plano
Dallas, Texas, United States
1 review
“A must stay”
5 of 5 stars Reviewed September 2, 2013

I have stayed at all the hotels in the area. If you are looking for a nice place to stay, friendly staff, and a family environment then this is your place. Located in the heart of Plano you will enjoy access to the DART rail, dining, and shops. Every room I have been in here was clean and if you ever need anything the staff are more than willing to help. I recommend this hotel to anyone traveling to plano that is looking for economy.

Room Tip: Ask for the business suite.. you wont be disappointed
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Traveler rating
    36
    17
    8
    15
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

I highly recommend this hotel. I enjoy stating @ up-dated, elegant Ramada Inn Hotel In Plano, Texas. I have ENJOYED staying here more than several times. Management & staff, Everyone has been so kind to me. They have a GOOD BREAKFAST, Very Nice, Comfortable rooms, Relaxing swimming pool. For me, EVERYTHING IS EXCELLENT!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 24, 2013

I recommend booking a top secret hotel deal where you don't what hotel will get before staying here. Needs to be cleaned and updated. Staff friendly. Breakfast had very little on buffet when I arrived thirty minutes before it closed. Bed as fine and had clan sheets. Felt I needed to keep my shoes on in the room. Found and old bottle and am ring we on floor by bed, mildew in crevices, etc. Too bad h done update I and clean it well. The staff was nice.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 21, 2013

Great Wi-Fi and really good breakfast - I usually stay at other hotels in Plano but this time I decided to stay at Ramada Plano. A great economy hotel with blazing fast Internet and full breakfast - this is going to be my hotel every time I am in Plano .

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2013

Never ever book this hotel!

Me and my boy friend booked the hotel from Kayak.com in Ramada Limited Plano for 2 night, 48$/per night. We chose it due to the low price, but paid dearly for it. We had to wait about an hour before our room was ready, and when we entered, the room was reeking with a foul odor.
The AC was on max but the room was almost just as hot as it was outside.
Furniture are really old and some things like lamps and wall sockets do not work. As the room was pretty bad, we went to ask the manager if he could change our room or at least do something about it. Instead, the manager said there was nothing he could do about it, and later offered a fan that was sitting in the lobby. The lobby was so much cooler than the room!!
We decided to cancel our 2nd night with this hotel but the manager said there was nothing he could do, as we did the booking online (Kayak). After an hour on the phone with a Kayak representative, we were told to wait for their call by the afternoon.. which never came. We never got the refund, but at least we got out of the hotel. tldr;over all bad room and a bad manager who does not care.
If you wish to book here then I hope you get a good room, otherwise you will be screwed.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaplano, Guest Relations Manager at Ramada Limited Plano, responded to this review, August 24, 2013
We investigate about your stay at Ramada Plano. What you wrote is completely misleading and wrong.

Why did not you admit that you came three hours before check in time? The Check In time is 3:00 p.m. and you came at noon in the lobby. The hotel was completely sold out for those days.

Our staff provided an excellent service to you and got the room cleaned in an hour to check you in, two hours before the actual check in time.

You did not appreciated that.

The temperature that day in Dallas was 105 degree. Any air-condition in the room will take some time to cool the room. For your information all our air conditions are working perfect.

There was no fan in the lobby or anywhere before or now, so stop making up story about wrong stuff and try to accuse us wrongfully. We checked all the electric outlets too and found every single one is working perfect.

Yes our furniture is old, but do you know that due to that reason only we rent our rooms for $42.99 + tax to everyone and rented to you too for same price.

Ramada Plano management work very hard to provide the best customer service 24/7. We are
always giving the best return for the money anyone spends with us for staying at Ramada Plano.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siloam Springs, Arkansas
1 review
3 of 5 stars Reviewed August 18, 2013

negatives = this hotel is old and needs renovation, had non-smoking room but towels and linens smelled like cigarette smoke, shower/tub did not have a non-slip surface (VERY DANGEROUS), limited parking (had to park next door).
positives = clean, good bed, all advertised amenities, good price, OK for one night.

Room Tip: As a single it was OK - I would not put a family here.
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaplano, Guest Relations Manager at Ramada Limited Plano, responded to this review, August 19, 2013
Ron:

We really appreciate very much your comments. All the request by customers are taken very seriously and we try our best to improve our ability to serve you better and better.
We have address the issue of non slip bath tub and any of the bath tub if that is missing, we will get it done. The housekeeping department is already told about your concern of cigarette smell in the towels and that is going to be eliminated from today.

The entire hotel is already going under major renovation and you may have notice some of that changes already occured.

We always try our best to provide the best returns for the money customers spend with us. We always try to give the best deal in Plano at Ramada Plano.

Thanks.

GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 10, 2013 via mobile

This hotel had been updated and is an exceptional value. Rooms are clean, staff is friendly and price is excellent. It is in a safe snd convient area. AND breakfast is included! What more could you ask?

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaplano, Guest Relations Manager at Ramada Limited Plano, responded to this review, August 11, 2013
Thanks Barbara.

We are really happy that you did not only enjoy your stay but also expressed your opinion.

At Ramada Plano it has been always our goal to provide the best return and best service to our valuable customers for the money they spend with us.

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Limited Plano

Address: 621 Central Parkway East, US 75, Exit Park Blvd, Plano, TX 75074
Phone Number:
Location: United States > Texas > Plano
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 39 Hotels in Plano
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Limited Plano 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Ramada Plano

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