This hotel has been renovated since my last visit so it was a nice improvement over the last time we visited. Like other Fairfield Inns, this hotel provided great value for the price. The breakfast was good -- waffles, hot food items, yogurt, cereal, etc. -- the usual fare. It's conveniently located in Plano near restaurants and shopping. There's an IHOP you can walk to nearby. I'd definitely stay here again!

We had to stay two nights in area for surgery. We found this hotel for a good price.
We were very pleased with:
Friendly efficient staff
Clean common areas
Clean room
Spacious room with comfy bed, plenty of towels, high quality toiletries

Many amenities, including…
Indoor pool/hot tub
Gym
FULL breakfast. Lots of choices...hot selections eggs, breakfast meat, waffles. As well as breads, yogurts, fruit, cereal and danish....coffees, teas, juice milk

In room fridge (medium size..held lots)
In room microwave
Conveniently located close to family friendly restaurants
Easy access to interstate.
Room service was EXCELLENT.

We will stay here again, for sure.

Let me start with the good. The breakfast had excellent options for a hotel of this price point. The front desk/breakfast area staff was VERY warm and friendly, and my room was clean. Unfortunately, the good stops there. I arrived at 3:30pm for check in and was given room 327. I got settled in and had to conduct a tech support call on my cell phone. This room only had a hotel phone on the nightstand and not on the desk. So I had to set up my call on the bed, not optimal for multi-tasking on my laptop while on hold. While on the call, a man who I believe was the GM walked in to my locked (but not bolted) door, saw me, apologized and walked back out. A bad rain/wind storm kicked up and a howling noise was coming from my window When I went to check, my window was stuck about 2 inches open and would not close. So, rain was blowing in and it was quite noisy. I went to the front desk to ask for a maintenance man. The
young lady (who was VERY nice and helpful) working said they were aware of the broken window but no maintenance man was on property. She offered to come up and take a look. She and I returned to my room and both tried again to get it closed (I think it was off the track). We finally struggled together and got it closed and wiped up the rain that had blown in. Finally, when I plugged in my cell phone and laptop to charge on the desk lamp, they kept beeping as they lost and gained charging connection, so in the middle of the night, I had to find wall plugs for them. ANNOYING! I was a litel surprised that they would put me in a room with a broken window when I was not the last check in of the day. You woudl think they would save that for last, in case of a no show. It is a shame that the excellent staff and breakfast is overshadowed by the dilapidation of the hotel. I just don't feel these hotel rooms are well appointed for business travel.

I stay it Plano Fairfield Inn and Suites a lot. My company is out of Dallas and I live in Colorado. Plano Fairfield Inn and Suites offers a great advanced purchase rate that I take advantage of quite often. They are my go-to hotel in Dallas and have always done a great job. Keep the light on Plano Fairfield Inn and Suites, I’ll be back soon~