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“Great event staff” 5 of 5 stars
Review of Courtyard Dallas Plano in Legacy Park

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Courtyard Dallas Plano in Legacy Park
3.0 of 5 Hotel   |   6840 North Dallas Parkway, Plano, TX 75024   |  
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Ranked #14 of 39 Hotels in Plano
Danbury, Connecticut
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great event staff”
5 of 5 stars Reviewed 3 weeks ago

Courtyard Plano in Legacy Park has been a great hotel to do business with. Have held two small events, 35 people each time, and the hotel staff is great. Sleeping rooms are good, meeting space is good and food is great. Couldn't ask for a better hotel.

Stayed April 2015, traveled on business
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41 reviews from our community

Traveler rating
    21
    12
    6
    2
    0
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9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Rogers, Arkansas
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything about the hotel was very nice, however, "Siri", my phone's voice direction giver, was working overtime by the time we arrived at our destination. We had driven down US-69.US-75 from NW Arkansas on our way to San Antonio and since we had driven through Plano many times, I thought the hotel would be right on the main drag. Boy was I wrong! After being directed (by "Siri") through about 9 different streets and numerous turns, we finally arrived 30 minutes after leaving US-75. The hotel is in the middle of a corporate office complex of buildings and is certainly handy to vendors, etc., who have business there, but for the casual traveler, it is a real pain to find. I realized when we finally arrived at the hotel the reason the nightly price was so reasonable was that the business crowd had moved on for the weekend and the hotel needed to fill rooms.

Room Tip: I can't comment about which room is best, but I was able to determine that if you are driving, y...
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Green Features: I have no idea. The place seemed clean and it didn't appear that there was a waste of energy.
  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at the Courtyard Legacy Park for two nights while traveling for business. I have stayed at a lot of Courtyards all across the US and this one is very nice with great employees BUT do not get a room facing the front or side it is extremely noisy due to the highway. I cannot understand how it could actually be as noisy as it was; must be the type of windows. You hear every noise from the road all night long. Make sure you ask for a room facing the courtyard.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review, 4 weeks ago
Thank you for the kind words about our hotel and our staff. I am very sorry about the noise from the outside streets that caused your stay to be less than perfect. I hope you return and give us another opportunity to delight you with our hotel and service.
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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2015

Very good service, ladies in the counter always kind, specially an ecuadorean girl that likes to share spanish whenever possible :) Room very clean and feels like a new hotel. Incredible location, close to corporates in Plano and Frisco. Legacy area 5 minutes away.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Bethel, Connecticut
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 5, 2015

If you've stayed in one Marriott courtyard you've stayed in them all. Paying for coffee while at a hotel makes no sense to me but the rooms are clean and the lobby is open and well appointed. I asked the front desk to look into a rattling noise in my heater and they fixed it immediately. Great service as usual and always a great stay at a Marriott courtyard.

Stayed February 2015
Was this review helpful? Yes 2
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Fort Worth, TX
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

Found this hotel on Hotwire for $53/nt and could not believe how amazing it was for that price. The hotel seems new and is spotlessly clean. Check-in was quick with a very friendly front desk clerk. Our room and beds were so comfortable. All white linens in pristine condition with fluffy new pillows. The only negative I can say is that the walls are a little thin and we could hear people talking in the hall while we were trying to get to sleep. Other than that... perfect! Would definitely stay here again.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 28, 2015

Hotel check-in was very quick and painless. Front desk staff were very nice and helpful in giving directions to where we had to go.
While there is no official restaurant, there is a place to get some breakfast (not included) items and lunch. Not sure about dinner choices as we were always out of the hotel at dinnertime. Very nice staff at the bar. Rooms were very clean and comfortable.

Room Tip: Just don't get a room facing the front, very noisy due to hotel fronting a major highway.
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  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review, 4 weeks ago
Thank you for the 5 STAR review! Please come back and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas Plano in Legacy Park

Address: 6840 North Dallas Parkway, Plano, TX 75024
Location: United States > Texas > Plano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Plano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Plano in Legacy Park 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Dallas Plano In Legacy Park Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott

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