I went to this restaurant with a couple of friends and my husband for my birthday. It was pretty full when we got in last Saturday night at 7:30 pm, but there were still some tables open. The hostess told us that we had a wait of 45 minutes, which was no problem because we sat at the bar and had a couple of drinks. After 1 hour and 20 minutes passed by we went to hostess to ask what was going on and she told us that she had forgotten to put us on the list, Oops! We were starving by this point so my husband went to complain with the manager.
The manager at this time did a great job of getting us a table w/i 10 minutes and then offered some free appetizers. After this point both the waiter and the manager took amazing care of us so we really ended up enjoying our night! Kudos to the service at Ra! Thing are bound to happen when a restaurant is very crowded, what makes a great restaurant is the way they fix the problem. We will definitely be back, because the food is also great!
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